Customer Instructional Systems Designer​ (instructional Design)

Customer Instructional Systems Designer (Instructional Design)

Company: Boeing Aerospace Operations

We are seeking a talented individual to support Boeing Defense, Space & Security (BDS) Air Dominance / Phantom Works Programs. In this role, you will collaborate with experienced pilots and maintainers of high-performance 4th and 5th generation fighter aircraft to design and develop engaging courses, curricula, and training modules. You will utilize instructional design models, theories, and multimedia tools to achieve specific learning objectives.

Our teams are currently hiring for a broad range of experience levels including Career or Expert Customer Instructional Systems Designer (Instructional Design)

As a Customer Instructional Systems Designer, you will lead the creation and delivery of innovative technical learning solutions tailored to our platforms and contracts. Your expertise in needs assessments, learning objectives, course structure, instructional methodologies, and technology will enhance Boeing's pilot and maintainer training programs.

You will primarily support our Air Dominance CD&I team for Fighters and Autonomous Aircraft contracts with the Air Force, Navy, and Marine Corps. There may also be opportunities to assist with Air Force and Navy Mobility, Bombers, Surveillance Aircraft, and Army Vertical Lift Platforms.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at our Maryland Heights or Hazelwood, MO facility.

Position Responsibilities:

• Identifies, designs, and conducts relevant analyses to identify training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality
• Research information for new products when source information and data is not complete or available.
• Work autonomously and collaboratively while in a team environment.
• Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials. Work with stakeholders through the design review process, reconciling quality and technical review, contractual requirements, and ongoing customer expectations.
• Work on programs with high visibility while learning new processes, content, training devices, and tools quickly.
• Lead and conduct customer and stakeholder conversations, meetings, product review, and expectations.
• Conduct and report on various business impacts that can occur while developing or maintaining training and courseware.
• Supports developing and accessing new instructional strategies, methods, technologies and tools related to instructional design, development, and delivery
• Create style guides, used by subject matter experts, and media guides, used by graphic artists, developers, and programmers for developing courseware and media (2d art, animations, interactivity, etc.) used to develop training.

Basic Qualifications (Required Skills/Experience):

• 5+ years' analysis experience in logistics and training needed to develop ground-up training and maintain current courseware based on statement of work to include but not limited to task analysis, training needs analysis, media analysis, fidelity analysis, mission analysis, situational analysis, learning analytics, evaluation/assessment analysis.
• Ability to research information for analysis, design, development, implementation, and evaluation where source information and data is not complete or available.
• Strong ability to work autonomously while conducting analysis, research, design, development, implementation, or evaluation.
• Strong ability to incorporate and collect learning analytics data into training and technology using methods other than tests and surveys to prove training is both effective and engaging.
• Strong leadership skills needed to help drive customer and stakeholder conversations, meetings, and expectations.
• Strong project management skills to keep track of large-scale training development with multiple teams, customers, and stakeholders across the organization.
• Strong ability to work on programs with high visibility and learn new processes, content, training devices, and tools quickly.
• Ability to track and trace multiple digital threads from statement of work to contract requirements, to product creation, to training devices used within the learning eco system, and to training content: analysis, design, development, implementation, and evaluation.
• Evaluate Business Impact: To identify programs to evaluate, review / create / update evaluation plans, collect evaluation data, analyze and synthesize data, and report business impact.
• Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.).

Preferred Qualifications (Desired Skills & Experience):

• Level 4: 9+ years' analysis experience in logistics and training needed to develop ground-up training and maintain current courseware based on statement of work to include but not limited to: task analysis, training needs analysis, media analysis, fidelity analysis, mission analysis, situational analysis, learning analytics, evaluation/assessment analysis
• Experience working on defense programs with military customers.
• High level of skill in Microsoft Office applications.
• Experience designing in platforms like Storyline, Articulate, and Captivate.
• Experience working with LMS like Moodle and Cornerstone on Demand.
• Experience working with legal contracts, copyright laws, export and import controls.
• Experience with Agile, Lean, and/or Six Sigma.
• Experience working with engineering documents.
• Experience creating contract data requirements lists (CDRLs) for government programs