Group Product Manager
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
We are looking for a Group Product Manager to focus on one of Boku's critical operational and processing areas — this may be Pricing, Settlement, Accounts, Safeguarding, or another payment processing function. The role is central to ensuring Boku continues to build scalable, straight-through processing solutions that reduce manual work and enable sustainable growth. The ideal candidate will have experience as a Product Manager/Owner in back or middle office/operational payments processes, with a strong understanding of how payments are processed end-to-end within a business. This is a hands-on delivery role: you will own your area's backlog and be accountable for taking requirements from discovery all the way through to delivery, stakeholder communication, and results.
Key Responsibilities:
- Own a product area within Boku's operational and processing domain (e.g., Pricing, Settlement, Accounts, Safeguarding).
- Gather, assess, and write clear product requirements based on stakeholder needs and business priorities.
- Work closely with Operations, Finance, Banking and Settlement, and Engineering teams to refine requirements into actionable backlog items.
- Lead backlog refinement and estimation sessions with Engineering, ensuring clarity and prioritisation.
- Provide end-to-end ownership of delivery: from requirements through development, testing, demos, and release.
- Give regular progress updates to stakeholders, ensuring transparency on status, risks, and timelines.
- Demonstrate completed functionality through show-and-tells/demos to business stakeholders.
- Support the creation of operationally excellent processes that enable scalable, automated payments workflows.
Key Skills and Competencies:
- Proven Product Owner/Product Management experience in payments, fintech, or financial services.
- Knowledge of operational/back-office functions such as settlement, reconciliation, accounts, or safeguarding.
- Strong understanding of end-to-end payment processing flows.
- Experience in writing clear user stories, acceptance criteria, and functional requirements.
- Skilled at backlog management, refinement, and prioritisation.
- Comfortable running sprint ceremonies and working in Agile environments with tools like Jira and Confluence.
- Confident communicator able to provide structured updates and demos to stakeholders.
- Analytical mindset, with the ability to evaluate process efficiency and define scalable solutions.