Business Analyst/product Owner Service Informatique Magasin - CDI Temps Plein H/F

Business Analyst/Product Owner Service Informatique Magasin - CDI Temps Plein H/F

Since more than 70 years, Boulanger accompanies the French in their daily lives thanks to a recognized expertise in home appliances and multimedia. With more than 220 stores and a strong digital presence via Boulanger.com, customer satisfaction is at the heart of our strategy.

Our uniqueness? At Boulanger, everything starts with the customer.

We have the ambition to offer an experience of excellence thanks to committed, passionate teams, animated by the desire to innovate together.

This excellence is also rewarded by the distinction: Elected Customer Service of the Year 2025.

Our values:

• Pro: Expertise put at the service of the customer with exigence and professionalism.
• Simple: Accessible, effective, and concrete solutions.
• Sympa: A human, benevolent, and collaborative environment.

Joining Boulanger means integrating a company that values talent, encourages autonomy, and offers real career development opportunities.

Description of the Position

Your Mission

As a Business Analyst/Product Owner, you play a key role in understanding business needs, translating them into efficient IT solutions, and maximizing the value of the delivered product.

You intervene both upstream (analysis, framing, and product vision) and downstream (monitoring, validation, continuous improvement) of projects.

Within the team dedicated to store tools (SI Store), your role is central. You will directly contribute to the fluidity of operations for users and customers.

Your main responsibilities:

Backlog Management

• Maintain and ensure the continuous prioritization of the Product Backlog, based on business value and user feedback.
• Translate user stories' needs and define clear and testable acceptance criteria for the development team.
• Accept or reject the work provided at the end of each iteration.
• Participate in the estimation of new projects.

Analysis & Functional Design

• Collect and analyze user and business needs.
• Formalize functional requirements and management rules.
• Model the processes (workflows, diagrams, use cases, data flows).
• Perform gap analyses between the existing and the target.
• Maintain a traceability matrix of the requirements.

Collaboration, Agility & Leadership

• Lead business workshops and with BA/PO of other products.
• Ensure coordination with IT teams (developers, architects, project managers/Scrum Masters).
• Guarantee functional compliance between the expressed need and the delivered solution.
• Contribute to functional recipes and testing phases.
• Monitor progress, report risks, and participate in project management.

Deployment & Continuous Improvement

• Train and support the RUN support.
• Participate in post-deployment reviews.
• Be a force of proposal in the optimization of processes and tools.

Qualifications

Profile Sought

You are a graduate of a BAC+3 to BAC+5 in:

• Information Technology
• Information Systems
• Management / Business School
• Or equivalent field

You have:

• Confirmed experience as a Business Analyst/Product Owner
• Good knowledge of IT environments and retail
• Mastery of techniques for needs gathering and modeling
• Good knowledge of tools: SQL, JIRA, Office Suite / Google

Your skills:

• Excellent analytical and synthesis capacity
• Very good relationship skills and sense of communication
• Autonomy and rigor
• Organization and priority management
• Ability to manage multiple projects simultaneously
• Knowledge of project management and methodologies (Agile, V-cycle, etc.)

Additional Information

Why join us?

• A stimulating and collaborative environment
• Concrete projects with a strong business impact
• A growing company and continuous digital transformation
• Professional support and career development opportunities
• A human and committed culture

Location of the Position

I am interested (confidentiality notice)