Junior Service Now Product Support Developer

Junior ServiceNow Product Support/Developer

Bridgestone Americas, Inc. (BSAM), with headquarters in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), based in Brussels, Belgium, operate collectively as the strategic region "Bridgestone West". This region serves the strategic commercial needs of teams in America, Europe, Middle East, and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, headquartered in Japan. Bridgestone and its affiliates develop, manufacture, and market a wide range of Bridgestone, Firestone, and associated brands products and solutions to meet the needs of a diverse range of customers and industries.

We are seeking three Junior ServiceNow Product Support/Developers to join our team. This role will contribute to the development, configuration, and ongoing support of ServiceNow applications across IT Workflows, HRSD, ITOM, CMDB, and the Employee Portal. The ideal candidate is eager to learn, proactive, and passionate about delivering high-quality platform enhancements and user experience improvements.

Responsibilities include:

• Support development, configuration, and maintenance of ServiceNow modules.
• Assist with platform integrations and troubleshoot connectivity issues (REST/SOAP).
• Maintain and enhance functionality within the Employee Portal.
• Participate in testing cycles, documentation, and deployment activities.
• Provide technical support and respond to user inquiries.
• Collaborate with cross-functional teams to gather and clarify requirements.

Minimum qualifications include:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1–3 years of hands-on experience in ServiceNow development or administration.
• Familiarity with IT Workflows, HRSD, ITOM, CMDB, and Employee Portal features.
• Basic understanding of ServiceNow integrations (REST, SOAP).
• ServiceNow Fundamentals or Certified System Administrator certification preferred.
• Strong analytical mindset, attention to detail, and effective communication skills.

What we offer as a company:

At Bridgestone, what really matters is generating opportunities for co-creation, while fostering your curiosity and creativity to make mobility safer, more efficient, and sustainable for present and future generations.

Whoever you are, when you represent Bridgestone, you are a valuable team member and part of our broader mission to "Serve Society with Superior Quality". We offer more than just competitive pay; we also provide:

• An attractive and supportive onboarding experience to ensure a smooth transition to our team.
• Opportunities for development and growth through continuous training and mentoring.
• Corporate Social Responsibility activities.
• A truly global, dynamic, and challenging work environment.
• Work-life balance and long-term well-being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

In Bridgestone, you are always free to be yourself.

We believe that people can only provide superior service and quality to others when they can bring their authentic selves to work. We believe in defending all perspectives, individualities, and teams because we understand the importance of seeing the world and our business through different perspectives. We are forming a team as diverse as the world we serve.

So, show us who you are, because who you are is what we need.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility: If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.