Assistant Product Manager

Assistant Product Manager

Location: Bupa Place, Salford Quays M50 3SP

Full Time (37.5 hours per week) flexible, hybrid

Permanent

Salary: £47,000.00 - £58,700.00 DOE + fantastic benefits

Role Overview

You'll support the management of a set of existing products through meeting the demands and needs of customers, the business or special projects.

You'll manage processes and interpret market, customer, and competitive information, to help define future product development and feed across the PPRP annual program and bespoke requirements.

Collaborating with the Consumer Product Manager, you'll help define strategy and deliver product & process change across the customer journey, from acquisition to retention to deliver consumer growth.

You'll make a key contribution to the delivery of the consumer business objectives as described in the Product strategy.

What You'll Do

1. You'll manage, develop and lead processes focused on identifying a need for change and delivering the change ensuring our products meet customer and business needs.
2. Manage and develop existing processes that are focused on capturing and interpreting customer and business MI.
3. Liaise cross functionally with key stakeholders including Sales, Service, Commercial Finance, IS, Legal.
4. Present requirements and recommendations to various governance groups for approval and authority to proceed to implementation.
5. Assess the process on an ongoing basis, ensuring that it is constantly fit for purpose and take rapid action accordingly.
6. Understand the internal Bupa context and external marketplace and context
7. Understand the end-to-end customer journey through knowledge of the consumer operational areas and processes.
8. Develop and lead existing product development
9. Measure and monitor performance and implement remedial action as needed.
10. Model the expected culture and be responsible for managing risk in your area.

What You'll Bring

• Experience of Product Management / Marketing
• Understanding of Bupa PMI products
• Ability to influence and engage senior stakeholders both internally and externally.
• Strong interpersonal, communication and negotiation skills, with emphasis in achieving results and successful outcomes.
• Strong analytical and process management skills. Investigative and logical, with attention to detail.
• Excellent writing and presenting detailed reporting skills.
• Previous knowledge of PMI products would be advantageous.
• Understanding and awareness of the marketplace and competitors
• Strong team player
• Understanding of the product development processes

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.