Head Of Product And Category Management

Head of Product and Category Management

Salary: Competitive + bonus and benefits

Location: Hybrid

Permanent – Full-time

At Bupa, we're here to help people live longer, healthier, happier lives – and make a better world. As a health insurer and provider with no shareholders, our focus is always on our customers. This role is a key part of that mission. As Head of Product Category Management at Bupa Dental Care, you'll lead one of our most important commercial areas – high-value treatment products. These services are not only a major revenue stream, but also a vital part of delivering exceptional patient care. You'll shape the strategy, drive innovation, and ensure our products meet the highest standards of quality, value, and experience.

Key Responsibilities

• Lead the vision, strategy, and performance of all high-value treatment product categories.
• Define and deliver category strategies aligned with Bupa's commercial and clinical priorities.
• Act as the senior advisor on category performance, using market insights and customer data to guide decisions.
• Own key metrics including revenue, margin, customer experience, and market positioning.
• Collaborate with senior stakeholders across Marketing, Operations, Finance, Legal, Clinical, and Compliance.
• Drive innovation and transformation across the product portfolio to unlock growth and improve outcomes.
• Set commercial strategies including pricing, demand planning, and supplier engagement.
• Shape the end-to-end customer journey, embedding continuous improvement and data-driven insights.
• Represent the category at senior forums and contribute to broader strategic planning.
• Inspire and lead a team of category managers, building a high-performance culture.

What We're Looking For

• Proven experience in a senior category or product leadership role – healthcare or clinical experience is a plus, but not essential.
• A track record of developing innovative strategies and future-focused roadmaps.
• Strong influencing and storytelling skills, with the ability to engage across all stakeholders up to the executive level.
• Experience working in matrixed and regulated environments.
• Strategic thinker with commercial acumen and a passion for delivering value and impact.
• Comfortable contributing to enterprise-wide strategy beyond your immediate remit.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• Private medical insurance
• 25 days holiday, increasing through length of service
• Enhanced parental leave
• Pension scheme
• Discounts on Bupa products and services

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.