Develops and implements annual Marketing plan unique for the property that supports and is supported by the overall brand strategy for the company and generates trial and builds long term relationships with customers.
Develops and manages annual budget and annual capital plan with acceptable returns on investment.
Achieves maximum revenue in each targeted market segment for gaming, hotel, and food and beverage.
Achieves revenue and profit targets for entertainment.
Develop advertising campaigns, promotions, special events, and direct marketing campaigns that generate acceptable returns on sales and are well executed as a result of coordinating efforts with gaming, hotel and food and beverage operations.
Responsible for all property advertising and public relations and coordinating these functions with brand advertising.
Contributes to ideas to grow existing business and expand into new business opportunities.
Manage 3rd Party Strategic Alliances and hold accountable to agreed to outcomes and timelines.
Anticipates and reacts to changes in competition, planning assumptions, and will alter plans as necessary.
Interprets management philosophy to others, translating concepts into practical applications and analyzing and modifying systems based on given management concepts.
Analyzes property's customer service scores and make recommendations for improvement.
Acts as advocate for the customer.
Coordinates all marketing plans and activities with casino marketing.
Hires, trains, and effectively manages a marketing staff.
Monitors direct report performance standards and hold managers accountable for performance.
Delegates assignments to the most appropriate person by analyzing the requirements of the task and relating those to the capabilities of employees in order to accomplish tasks on time and with budget.
Meets individually with employees to discuss career goals, identify skills needed to achieve goals, and develop action plans to satisfy both.
Assist employees through development process by following up on a regular basis and holding employees accountable to plan.
Directs all retail marketing functions: advertising, entertainment, public relations, special events and Social Media.
Develop and execute short and long-term marketing strategies to support property/brand growth, volume, revenue and retention goals.
Oversee the development and successful execution of special events that stimulate patronage by targeted customers.
Physical & Mental:
Work Environment:
Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).