Head Of Data Product Management

Head Of Data Product Management

Capital One UK is the number one credit card provider in the UK for customers who are new to credit or have had problems with credit in the past. Lending to customers on fair terms is something we excel at, and we have changed our industry for good through our digital innovations.

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head.

Our heritage of data driven decisions, combined with a human centered approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers.

We're seeking a Head of Data Product Management, who will define and own our product strategy for UK Data Products, building a compelling vision that will inspire and transform the UK Business. They will deliver on this strategy through their team of Product Managers, partnering closely with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance.

What You'll Do

• Work collaboratively to define the product strategy for our data platforms, including machine learning & AI, data analytics, data production and governance. You will use this to create a compelling product roadmap.
• Investigate and invest in solutions and platforms that accelerate Capital One's data, modeling, reporting and analytical capabilities
• Nurture, support and help grow a team of engaged product managers, delivering product features in a complex, regulated environment
• Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing.
• Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define product capability needs and prioritize delivery of those that add most value.
• Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users.
• Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience.
• Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products.
• Make recommendations to senior stakeholders and drive a consensus of agreement for your product. You'll also be great at keeping them in the loop.
• Use data to transform the way we work, always looking at how we can continually grow.

What We're Looking For

• Significant experience of identifying business opportunities and translating them into data, machine learning and AI products in the technology or digital arenas.
• A user focused mindset and the commercial skills to continually optimize return on investment.
• A track record of thought leadership and delivery across complex products or platform capabilities.
• Excellent communication skills, able to engage, influence and inspire.
• Experience supporting a team of product managers, and a passion for personal development of your team through nurturing and mentoring.
• Proven ability to leverage data and insight to define product strategy and customer experience.
• Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders.
• Deep understanding of data applications
• An understanding of the UK regulatory landscapes and consumer lending would be desirable.

Where And How You'll Work

This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, then there will be an expectation that frequent travel to Nottingham will be required.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What's In It For You

• Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organization committed to transformation.
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programs (and appropriate external providers).
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.
• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidized restaurant, mindfulness and music rooms.
• Year after year we've been recognized as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces™ list.

What You Should Know About How We Recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We offer benefits that attract people at all ages and stages.

We also partner with organizations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies.
• OutFront – to provide LGBTQ+ support for all associates.
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all.
• Women in Tech – promoting an inclusive environment in tech.
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace.