Manager, Cyber Product Owner

Manager, Cyber Product Owner

Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business.

As a Product Owner supporting the Network Security Cyber Service Area, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities.

What You'll Do:

Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision

Clearly articulate and advocate target persona, customer benefit, and value of features across teams

Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value

Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s)

Incorporate design thinking and analytics to inform product design

Actively participate in research or design sessions for new features

Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria

Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams

Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities

Act as a technical advisor to the product manager, engineering, and other stakeholders

Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies

Support teams through escalation and resolution of impediments

Drive performance and innovation with data-driven insights

Proactively identify opportunities when key metrics on security, resilience and performance for your product(s) are not performing

Maintain technical and risk credibility with your own team(s) and with partners across our technology organization

About You:

You believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.

You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.

You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape

You actively solve for cyber technical challenges in collaboration with engineering.

You are naturally curious and stay on top of emerging trends and threats.

You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers

You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals

You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.

You understand and track key metrics on security, resilience and performance for your product(s) and understand levers that drive these metrics

You have strong consulting and analytical skills and a risk management mindset

You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders

You demonstrate balanced judgment in decisions and incorporate risk factors accordingly

You have a strong bias for action

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 6 years of experience working in cybersecurity or information technology

At least 3 years of experience working with cloud based or on-premise network security products (SASE, Proxy, ZTNA, NGFW, VPN, CASB, WAF, DDoS Mitigation, IPS,IDS)

At least 3 years of experience in digital product management

Preferred Qualifications:

Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science

4+ years of experience translating business strategy and analysis into products

4+ years of Cyber product owner experience

2+ years of experience managing Proxy policies

2+ years of experience in technical writing

2+ years of hands-on JIRA experience

2+ years of experience in stakeholder management

2+ years of experience conducting risk analysis and translating findings into actionable mitigation strategies

2+ years of experience in regulated financial services organizations or tech companies

2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security)