Senior Director, Product Management - Consumer Developer Experience

Senior Director, Product Management- Consumer Developer Experience

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

This role is within Capital One's Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. Within ECP, our team has a bold mission to transform the marketing infrastructure for Capital One and is accountable for billions of critical customer touchpoints per month across servicing and marketing.

This product leader is responsible for critical capabilities within our marketing stack, specifically ownership of existing platforms operating at enterprise scale, owning the vision and roadmap associated with those platforms, in addition to optimizing in-market performance. This individual will work with the lines of business to deeply understand business needs and areas of opportunity. This role will leverage those learnings to continually improve owned platforms and build our destination Martech stack, including high-quality implementation of LOB needs.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or an MBA with a quantitative concentration)

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management

McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management

New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management

Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.