Senior Manager, Product Management AI Labs

Senior Manager, Product Management AI Labs

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

AI Labs in the Garage is Capital One's innovation engine, where we build the future of finance, powered by AI. It is a cross-disciplinary team of builders focused on the next generation of customer experiences in financial services. Our team tackles undefined problems, rapidly testing hypotheses and scaling frontier AI breakthroughs that directly impact our customers and the industry.

About The Role

Your mission is to identify, validate, and launch AI-powered products that deliver step-function value to customers. You will translate research breakthroughs into viable products by deeply understanding the customer problem space and creating evaluations that blend quantitative metrics with the product sense needed to judge the quality, usability, and performance of generative AI experiences. You will lead high-performing, cross-functional teams of AI researchers, engineers, designers and communicate with extreme clarity to senior leaders.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Turns deep customer insights into actionable, visionary product strategies that rally the organization.
• Business Focused - Delivers measurable business outcomes by owning the product roadmap, defining clear KPIs, and adapting to data.
• Technology Driven - Leverages a deep understanding of the tech ecosystem to make informed trade-off decisions and deliver exceptional customer experiences.
• Integrated Problem Solving - Champions a bold vision and builds frameworks for complex decision-making to drive meaningful outcomes.
• Transformational Leadership - Rallies teams and stakeholders to a compelling vision while attracting, mentoring, and retaining top talent.

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 5 years of experience in digital product management

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• Built new products from the ground up in a "zero-to-one," agile environment.
• Shipped products powered by LLMs, deep learning, or other foundation models from concept to launch.
• Understand the end-to-end machine learning lifecycle (data collection to model deployment).

Plano, TX: $175,500 - $200,300 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.