Senior Manager, Project Manager: Premium Products & Experiences

Senior Manager, Project Manager: Premium Products & Experiences

Join the fast-growing Capital One Premium Products team, as we launch products and experiences designed for customers at the top of the market. As a Senior Manager on the Travel Integration team, you will collaborate with smart and passionate leaders on strategic initiatives that are transforming our company. Team members are best-in-class leaders in operationalizing and implementing complex, large-scale business strategies and solutions. You will be responsible for all phases of project delivery - from definition and planning to problem solving and implementation.

The ideal candidate can deliver in a challenging and fast-paced environment, and needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. An ideal candidate is a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. This is an exciting opportunity for a well-rounded candidate to help boldly model the future of the Travel organization.

Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.

The Role

As a Project Manager at Capital One, you'll join a team responsible for strategic planning and organizational effectiveness. You will work on exciting projects from day one, working alongside key stakeholders across the company.

General Responsibilities

• Autonomously lead large-scale, cross-functional, complex technology transformations by providing direction to program teams, functional area representatives, accountable executives and other stakeholders to drive results
• Plan, design, manage, execute and document project plans to ensure delivery, bringing the ability to quickly put structure in place to manage the work
• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met while maintaining project plans and critical documentation
• Proactively identify and remediate risks, issues, and dependencies, escalating where necessary. Leverage problem solving skills to ensure project plans deliver on intent
• Demonstrate outstanding communication skill by displaying ability to tailor written and verbal messages to the appropriate level including an executive audience; produce professional, thoughtful presentation materials to drive home the big picture for leadership teams to make well informed decisions; and demonstrate confidence in presenting to that audience
• Display exceptional consulting and collaboration skills with a variety of stakeholders across all levels to understand business problems, ensure accountability and focus on bringing issues to resolution, which includes clarifying and defining business needs, requirements and use cases.
• Assist teams in developing program objectives and corresponding key results to tie back to value-delivered
• Demonstrate organizational agility to adapt to changing demands
• Show a willingness to learn and an intellectual curiosity to better understand Capital One's business and product processes to identify areas to streamline or improve business processes
• Apply understanding of data and technology concepts to program objectives
• Build Integrated roadmaps and project plans
• Build and execute governance frameworks and status reporting to leadership

Basic Qualifications

• Bachelor's degree or military experience
• At least 7 years of experience in Project Management or Process Management or a combination

Preferred Qualifications

• Master's degree or Masters of Business Administration (MBA) degree
• 9+ years of experience in Project Management or Process Management or a combination
• Strong communication and collaboration skills
• Project Management Professional (PMP) or Lean Six Sigma certification
• Experience with Agile methodologies
• Strong problem solving and influencing skills
• Strong understanding of payments, data, and cloud technology concepts
• Experience leading large scale technology transformation programs

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

New York, NY: $193,800 - $221,200 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).