Senior Associate, Supporter Success & Growth - Remote Eligible

Senior Associate, Supporter Success & Growth

Make your mark on the future of work and join Catalyst, a mission-driven organization advancing gender equity in workplaces around the world.

About Us

Since the 1960s, Catalyst has been at the forefront of making workplaces inclusive for all. We empower organizations to create systemic change through cutting-edge research, global communities, and actionable solutions. As workplaces evolve, we continue to meet the moment, helping companies navigate challenges and seize opportunities for progress.

The Role

We are looking for a bilingual, relationship-driven professional with a passion for equity and a flair for business development. As a Senior Associate, Supporter Success & Growth, you'll manage a portfolio of Client organizations across Canada, with a special focus on Quebec. You'll blend strategic relationship management with proactive outreach to grow engagement and impact. This is a unique opportunity to shape Catalyst's presence in the Canada East region—building relationships, identifying growth opportunities, and helping organizations activate their Inclusion commitments.

Key Responsibilities

• Serve as a Relationship Manager for a portfolio of 25-30 Supporter companies across Eastern Canada.
• Cultivate strong, trust-based relationships with key contacts via email, phone, video, and occasional in-person meetings.
• Respond to inquiries, provide tailored resources, and connect Supporters with Catalyst experts.
• Track engagement and maintain accurate records in Salesforce.
• Identify and pursue opportunities to expand Catalyst's reach within existing accounts and new prospects.
• Collaborate with internal teams to develop proposals and presentations that align with client goals.
• Support the onboarding of new Supporters and ensure a seamless transition into the Catalyst community.
• Secure a revenue goal of $400-$600,000 CAD.
• Travel (up to 15%) to conduct in-person meetings with potential or current supporters.
• Partner with cross-functional teams to deliver high-impact engagements and events.
• Share insights and feedback to inform regional strategy and product development.

Education, Knowledge and Skills

• 3-4 years of experience in client-facing roles such as customer success, account management, or business development.
• Bilingual in English and French (oral and written)
• Strong interest and experience in DEI, with examples of impact.
• Excellent communication, interpersonal, and presentation skills.
• Experience working with corporate clients and navigating complex stakeholder environments.
• Proficiency in Salesforce, Microsoft Office Suite, and virtual collaboration tools.
• Ability to work independently in a fast-paced, mission-driven environment.

Equal Employment Opportunity

Catalyst expressly prohibits any form of workplace harassment based on race and ethnicity, gender, gender identity or expression, sexual orientation, nationality, culture, religion, marital and family status, current unemployment status, physical and mental abilities, age, veteran status, genetics, or any other basis protected by federal, state, or local laws. Improper interference with the ability of Catalyst's employees to perform their job duties may result in discipline up to and including discharge. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to these protected categories. No potential candidates or employees will receive different treatment as relates to employment, including recruiting, hiring, placement, advancement, termination, layoff, rehire, transfer, leaves of absence, compensation, and training. Catalyst is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you require reasonable accommodation(s) to participate in the application or interview process, please contact jobs@catalyst.org.

Catalyst is an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our world. Catalyst focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient. If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you. We encourage candidates from all backgrounds to apply.