CDS Full Time Event Manager - Product Demonstration

Club Demo Services Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring, and supervision of in-store Product Demonstrators. You will oversee product preparation and presentation, training, and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors, and in-store Product Demonstrators including participation in new location grand openings.

CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

Job Duty

• Direct all activities engaged in successful events, promotion, and sales of vendor products
• Communicate strategies and tactics to achieve sales, service, and operational excellence
• Support the maintenance and ongoing development of corporate governance framework, policies, and procedures
• Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours, and operational costs and make adjustments as necessary
• Achieve defined revenue and net income objectives through sales activation, strategy, and expense management
• Optimize customer satisfaction/loyalty through improved operations

Supervisory Responsibilities

Direct Reports- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools, and resources

Indirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job:

Education Level: (Required): Associate's Degree or equivalent experience (Preferred): Bachelor's Degree Or equivalent experience

Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field) 3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience

Skills, Knowledge and Abilities

• Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
• Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
• Excellent Written & Verbal Communication Skills
• Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
• Track Record of Building & Maintaining Customer/Client Relationships
• Ability to Direct, Lead, & Develop People
• Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
• NEHA Professional Food Handler Certification required

What We Offer:

• Set schedule of Tuesday-Saturday from 8:30AM – 5:30PM (may vary based on needs)
• Work-life balance!
• Full Time Benefits (Medical, Dental, Vision, Life)
• Short and Long-Term Disability
• 401(K) plan
• Generous paid time off

Responsibilities

• Recruit, train, and hire part-time staff.
• Oversee product preparation and presentation, including food safety and sanitation.
• Train Product Demonstrators in demonstration preparation and excellent customer services.
• Communicate between multiple manager, vendors, and demonstrators.
• Participate in new location grand openings as required.

Requirements

• High school education or equivalent.
• Two to four years of related experience in retail, hospitality, or food environments.
• Detail oriented with excellent leadership and communication skills.
• Proven ability to lead well performing teams.
• Ability to exercise independent judgement.
• Able to coach and counsel employees, take correct measures as needs.
• Flexibility and ability to work in a fast paced environment

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.