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Telemarketing Borrower Team Leader

Train and coach telesales team to maximize lead generation and closure rates
Junior
1 week ago
Cermati.com

Cermati.com

An Indonesian financial technology company providing a platform for comparing and applying for loans, credit cards, and insurance products online.

2 Similar Jobs at Cermati.com

Telemarketing Borrower Team Leader

Responsible for distributing database to telesales officer, directing and guiding the telesales method of selling, offering, and handling products to Customers

Leads and monitors activities of Telesales Representatives to ensure effective performance.

Support sales team and monitor the quality of phone calls and Customer communications.

Provides motivation to Representatives through individual contact, goal setting, periodic meetings and recommendation of incentive plans.

Trains staff on products and services (through formal training and one-on-one coaching/mentoring) by focusing on the sales process to ensure maximum lead generation and high closure rates for new business.

Compile all information for the generation of monthly reports, including monthly and quarterly revenue tracking and forecasting.

Min 1 years of Telesales Leader Experience

Experience hiring and developing a telesales team.

Experience coordinating projects & campaigns across teams.

Ability to multitask and execute in a fast-paced, team-oriented environment

Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis

Strong problem solving skills and ability identify root causes

Working knowledge of medium-large operations in fintech or bank call center

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Telemarketing Borrower Team Leader
Marketing
About Cermati.com
An Indonesian financial technology company providing a platform for comparing and applying for loans, credit cards, and insurance products online.