Marketing Specialist

Marketing Specialist

This role will be based in 6750 Building, Makati City, Philippines.

Responsibilities Include, But Not Limited To:

• Perform onboarding of new NA Lubricants sales customers in SAP.
• Partners with other Lubricants Team in reviewing onboarding requests for completeness and accuracy, ensuring all mandatory customer information and documentation are provided.
• Validate customer details using approved tools and references (e.g., Easenet).
• Coordinate closely with Business Consultants, Tax, Credit, and other stakeholders to resolve data gaps or clarification needs during onboarding.
• Ensure new customers are set up in compliance with master data standards, internal controls, and approval requirements.
• Create, update, and maintain SAP customer master data throughout the customer lifecycle.
• Ensure all master data changes follow approved processes, documented procedures, and governance standards.
• Perform data quality checks to prevent duplication, incorrect classification, or incomplete records.
• Review shared mailboxes daily to ensure no onboarding or master data request is missed.
• Accurately classify and route requests or escalate requests outside level 1 scope following defined escalation plan.
• Support the timely setup, handling and tracking of Deferred Marketing Requests, CO-OP Funds and other allowances.
• Identify and escalate potential data risks that may impact billing, credit, or commercial transactions.
• Support reporting requirements of the Sales organization.
• Ensure reports are accurate, consistent, and aligned with SAP master data records.
• Act as a key reference for customer onboarding and master data processes.
• Provide clear guidance to stakeholders on onboarding requirements and data standards.
• Identify recurring onboarding issues or delays and recommend process improvements.
• Support updates to standard operating procedures and participation in system or process changes impacting customer master data.
• Ensure adherence to defined SLAs for customer onboarding and master data maintenance.
• Monitor onboarding turnaround times, backlog trends, and data quality issues.
• Escalate risks, compliance concerns, or onboarding delays in a timely and professional manner.

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Qualifications And Experience

• Bachelor's Degree graduate in Business or related course
• Minimum of 1 year work experience
• Good command of English language
• Strong attention to detail and commitment to data accuracy
• Proficiency in Microsoft Excel for data validation and reconciliation
• With sense of urgency, highly reliable and excellent customer service

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

Benefits:

• Competitive salary
• Allowances, medical and optical reimbursements
• Health care coverage for you and your eligible dependents
• Robust employee centered programs for health and wellness
• Time-off to promote healthy work-life balance or to care for your family
• Annual corporate incentive bonus when the company meets established goals
• Recognition & awards program
• Life insurance
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.