Senior Design Researcher
Cisco
Research Scientist
Lead end-to-end qualitative and quantitative research—from scoping and recruiting to analysis and delivery of insights.
Conduct both generative and evaluative research to uncover the behaviors, motivations, and needs of our customers.
Inform product and design strategy through rigorous research executed to the highest standards.
Balance research rigor with scrappiness and innovation as you work alongside a fast-moving AI product and design team.
Translate research into actionable insights, reports, journey maps, and easily consumable artifacts.
Partner closely with designers, product managers, and engineers to influence decision-making across the product lifecycle.
Explore how AI can enhance security and networking experiences, identifying opportunities to integrate AI responsibly into our users' workflows.
Support peers and junior researchers by building skills in research practice.
Minimum Qualifications:
- Experience applying a variety of research methodologies such as user interviews, usability testing, surveys, benchmarking, concept evaluations, journey mapping, or data analysis to inform product and design decisions.
Preferred Qualifications:
- Experience framing and prioritizing research questions that align with business and product goals.
- AI-friendly research approach, incorporating AI into research workflows, excited by the challenges AI brings to experience design.
- Strong organizational skills with the ability to manage multiple projects in a fast-paced environment.
- Can easily navigate ambiguity.
- Strong quantitative and statistical analysis skills.
- Excellent communication and presentation/storytelling skills.
- Experience working in a B2B or B2C large enterprise.
Why Cisco?