Escrow Product Specialist - 3

Escrow Product Specialist-3

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Drive success in a fast-paced Escrow environment, serving Citi Wealth clients nationwide. As an Escrow Specialist, you will manage transactions from inception to completion, ensuring compliance and mitigating risk while delivering exceptional service.

Key Responsibilities:

• Transaction Management: Structure, negotiate, and execute complex escrow and paying agent agreements, collaborating with internal legal counsel to minimize risk and ensure compliance.
• Client Collaboration: Partner with Escrow Business Development and Private Bankers to onboard clients, gather necessary documentation, and coordinate seamless deal closings.
• Cross-Functional Partnership: Engage with internal specialists (foreign exchange, equity) to provide comprehensive solutions tailored to client needs.
• Operational Oversight: Oversee account openings, fundings, and closings, ensuring accuracy and resolving any deficiencies.
• Risk Management: Monitor account activity, manage tickler items, and oversee claim submissions, adhering to contractual and legal obligations.
• Client Communication: Serve as a primary point of contact for client inquiries, providing timely and accurate resolutions.
• Sales Support: Participate in sales calls and client presentations to promote Escrow Agent services.
• Compliance: Adhere to all legal and regulatory policies of Citi Wealth

Qualifications:

• 10 years of experience in escrow agent transactions or settlement funds.
• Deep understanding of escrow and paying agent transactions and contract negotiation.
• Solid understanding of escrow and paying agent end to end lifecycle management with solid product expertise.
• Strategic thinking and creative problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional project management, analytical, and negotiating skills.
• Excellent interpersonal, client relationship management, and communication skills.
• Bachelor's degree required; JD, MBA, or other advanced degree is a plus.

• Ability to travel domestically as required.
• Commitment to ethical conduct and sound business practices.