Product Owner - Global Futures, Clearing & FX Prime Brokerage Operations
Are you a seasoned leader in Futures and Clearing Operations with a strong track record of driving significant change and technological transformation? Citi, a market leader in clearing services and FX Prime Brokerage, is seeking a Senior Vice President as a Product Owner for Global Futures, Clearing & FX Prime Brokerage Operations. This position offers a unique opportunity to intersect line operations, change management, and technology at a critical juncture of transformation, with an initial focus on a large-scale core business platform replacement.
This Product Owner role is strategically positioned to bridge line operations, change management, and technology within a rapidly transforming Futures and Clearing Operations organization. You will leverage extensive direct experience in Futures and Clearing Operations alongside hands-on involvement in platform renovation and replacement. You will deep-dive into critical processes, align multiple parallel workstreams, and act as a crucial liaison between global line leads and project/change specialists, ensuring harmonization of strategy and aiding in the analysis and resolution of program risk. Operating within an agile, fluid team construct, you will lead through influence and collaboration.
What You'll Do (Key Responsibilities):
- Act as the Product Owner for significant process and platform transformation across global Futures and Clearing Operations, with an initial focus on platform migration.
- Lead the extensive business analysis and documentation of new process flows related to the core business platform replacement.
- Oversee test management, user training, and support for the new platform.
- Drive migration planning and execution for the platform replacement.
- Lead a virtual and agile team (comprising line, technology, and support parties) to ensure complex processes are understood, appropriately challenged, and that end-state design reflects target operating model principles, client experience excellence, and regulatory/control compliance.
- Deep-dive into critical and complex processes, assessing risks, booking model optimization, and identifying instances of localized nuance within global platform constructs.
- Bridge global Operations teams to ensure common understanding and approach.
- Perform the role of key senior liaison across departments in a technical capacity, over and above dedicated project and change personnel, where required.
- Develop and maintain high-level project plans in concert with various change and tech team leads to ensure one central view of all interconnecting books of work.
- Drive process re-engineering, standardization, and technology prioritization along with global leaders.
- Articulate solutions for digitization, automation, Artificial Intelligence (AI), low-code development, and straight-through processing.
- Present program status to senior global leadership, ensuring that program risk is articulated, understood, and that mitigating actions are viable and accurately delivered vs. target.
- Through action and leadership, create an inclusive, high-performance environment where diverse, motivated talent thrive and excel, innovate, challenge status quo, and deliver exceptional client experience plus regulatory and control adherence.
- Implement a successful People and Engagement strategy to help attract, develop, retain, and recognize a talented workforce.
- Engage with and lead our People, developing effective and collaborative teams across a global footprint.
- Coach and mentor our People, ensuring effective one-to-one discussions, and providing direction, feedback, support, and encouragement for career development.
What We'll Need From You (Skills & Qualifications):
- Extensive direct experience (10+ years) in Futures and Clearing Operations within a comparable Tier 1 organization.
- Specific and demonstrated knowledge in complex Futures & Clearing Operations line processes and practice.
- Specific and demonstrated experience in development and migration of core FCX platforms while supporting live trade activity.
- Strong knowledge of regulatory requirements pertaining to Futures and Clearing business lines, inclusive of Client Money, Transaction Reporting, Open Interest Management, and Position Limit Monitoring.
- Experience delivering vs target in a global financial services enterprise proficient in rapid product innovation, complex market evolution, and sophisticated client trading.
- Strong people and team management - experience supporting disbursed, virtual, agile teams including; hiring, training, mentoring and developing talent with planned career progression and pipelining.
- Demonstrated ability to succeed where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interests of Citi as a whole.
- Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally, simply and clearly, leveraging data as needed, to support strategic goals.
- Self-reliant, good problem solver, results oriented.
- Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
What We Can Offer You:
- Strategic Impact: Lead a critical firm-wide strategic initiative in a highly visible and impactful role.
- Transformational Leadership: Drive significant organizational and technological change, re-imagining how Operations delivers products and solutions.
- Cutting-Edge Technology: Work at the forefront of platform renovation, cloud adoption, AI, NLP, and machine learning within a secure and compliant environment.
- Global Exposure: Operate within a dynamic, global organization, influencing processes and strategy across the industry.
- People & Culture Focus: Be part of an organization passionate about its people, invested in development, and committed to diversity of thought and inclusion.
- Competitive Benefits: Access to a comprehensive benefits package, fostering well-being, professional growth, and financial security.
If you are a visionary leader in Futures and Clearing Operations eager to drive transformational change and build the future of our platforms, we encourage you to apply.