VP, AI Product Owner
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
Team/Role Overview
Citi is seeking an experienced and visionary VP, AI Product Owner to lead the development and strategic direction of specific artificial intelligence products and platforms. This role will be instrumental in defining, building, and launching innovative AI products that drive business growth, enhance operational efficiency, and improve customer experience across various lines of business. The successful candidate will combine AI/ML expertise with product management skills, a strong understanding of Trade & Working capital product suites, and experience working on and delivering complex products in a large, global enterprise.
What You'll Do
- Product Strategy & Roadmap: Contribute to and execute a compelling vision, strategy, and roadmap for the AI product(s), aligning with overall business objectives and technology strategies. Identify new opportunities to leverage AI or to expand the AI product, conducting market research, competitive analysis, customer needs assessments, and understanding business need.
- Product Development & Lifecycle Management: Lead the end-to-end product lifecycle for AI product(s), from ideation and requirements gathering to development, testing, launch, and post-launch optimization. Work closely with engineering, data science, design, and business teams to ensure successful product delivery.
- Requirements Definition: Translate complex business problems and user needs into clear, concise, and actionable product requirements and user stories for AI models and platforms. Prioritize features based on business value, technical feasibility, and strategic impact.
- Collaboration and Stakeholder Engagement: Collaborate effectively with a diverse set of internal stakeholders, including business unit heads, technology teams, risk, compliance, and legal, to ensure alignment and secure buy-in for AI product initiatives.
- AI/ML Expertise: Experience working with Generative AI solutions. Experience with Agentic AI preferred. Possess an understanding of AI/ML techniques (e.g., natural language processing, computer vision, prompt engineering, contextual engineering, predictive analytics, reinforcement learning), their applications, and limitations. Collaborate with technical teams on model selection, data requirements, and solution design.
- Performance & Metrics: Define key performance indicators (KPIs) and metrics for AI products, monitor performance post-launch and iterate based on data-driven insights. Ensure AI solutions deliver measurable business value.
- Risk & Compliance: Partner with risk management and compliance teams to ensure all AI products adhere to regulatory requirements, internal policies, and ethical guidelines, particularly concerning data privacy, explainability, and fairness.
What We'll Need From You
- Relevant years of experience in product management, with at least 3+ years focused on AI/Machine Learning products.
- Proven experience working at a VP level or equivalent in a large, complex organization, preferably in financial services.
- Demonstrated success in defining, launching, and scaling AI products
- Strong understanding of the financial services industry preferably Trade & Working Capital products.
- Solid grasp of AI/ML concepts, algorithms, platforms, and their practical applications.
- Understanding of data governance, data pipelines, and MLOps principles.
- Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders and senior leadership.
- Strong collaboration and leadership capabilities with the ability to work across cross-functional teams to drive towards shared goals
- Strategic thinker with a strong analytical and problem-solving mindset.
- Recognized certifications in AI Product Management skills preferred.
What We Can Offer You
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.