ACWS Product Office Operations Manager

Acws Product Office Ops Manager

Join a team where innovation meets mission. Our AI, Cloud, Cyber, and Modernization solutions save agencies thousands of hours, safeguarding National Security, Strengthening Health and Humanitarian missions worldwide with 1,700+ team members, 1,500+ AI/ML and Data Experts, and 100+ Prime Contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six (6)straight years and named to the Inc. 5000 Fastest Growing Private Companies thirteen (13) of the past fourteen (14) years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Credence has an immediate opening for an ACWS Product Office Operations (Ops) Manager to play a key role in the development and implementation of the Army Contract Writing System (ACWS). ACWS is an enterprise-wide software system developed to improve the Army's contract writing, management, execution, and close-out processes. ACWS will standardize procurement business processes and facilitate integration with Army Enterprise Resource Planning systems. This system is a significant step towards modernizing the Army's contracting capabilities, replacing older systems like the Standard Procurement System and the Procurement Automated Data and Document System. This position serves as the Operations Manager, including the executive assistant role supporting the Product Manager (PdM), an 05 position within an 06 Portfolio of products, under the Defense Integrated Business Systems (DIBS). The Ops Manager supports the PdM ACWS, Deputy PdM ACWS and support staff in areas of program planning and execution, to include calendar/scheduling management, presentation development, task management, and reporting requirements.

Responsibilities include, but are not limited to the duties listed below. This position requires initiative, sound judgement, independent decision making and guest service skills. The professional in this position must project warmth and enthusiasm toward internal staff and external visitors and stakeholders. The Ops Manager works closely with the PdM, Deputy PdM, and Program Analyst for Acquisition (ACWS) to keep calendars updated, prepare meeting documents, distribute materials, coordinate VTC/MS Teams meetings, update program 'smart' books, format correspondence, manage conference room schedules, and arrange government travel as needed. This role oversees official tasks via ETMS2, coordinating and preparing briefings for SES/GO forums such as Enterprise Business Systems (EBS), Army Business Council (ABC) GOSC, and PEO-level briefings. To excel in this position, candidates should possess substantial experience managing schedules and communications, as well as proficiency with MS Outlook, Teams, and Office. Graphic design skills are highly desirable. Furthermore, strong written and verbal communication abilities and the capacity to effectively handle multiple priorities are essential for success in this role.

Qualifications

• Strong interpersonal skills and ability to work both independently and in a team environment while maintaining a solutions-driven approach
• Skilled in collaborating internally within the program and externally across the DoD and with external partners, fostering effective communication and teamwork to drive program success.
• Prepare and draft final documents such as working papers, letters, reports, memos, spreadsheets, charts/graphs, briefings, displays, newsletters, and brochures, to include multi-media presentations.
• Maintain Microsoft Outlook/Teams calendars for upper management (PdM and Deputy PdM within ACWS by making appointments and arranging for meeting rooms.
• Make arrangements for conferences and meetings and share established background materials, to include preparing information and support requirements for conference and/or workshop attendance justifications.
• Tracks and manages SharePoint requests for access.
• Provide assistance with the PM DIBS on-boarding process.
• Personnel management - tracking leave, travel, and other personnel-related matters to ensure proper documentation and scheduling.
• Track personnel access and visitors ensuring proper clearance and monitoring for security and compliance.
• Perform other duties as assigned with a proactive mindset and a focus on efficiency and problem-solving.
• Creative skills are a plus, with the ability to update and create Army-style presentations and documents that meet organizational standards.
• Familiarity with Jira and Confluence is a plus, with the ability to utilize these tools to enhance project management and collaboration.

Requirements

• 2-5 years related experience
• Proficiency in developing MS PowerPoint presentations
• Proficiency in Microsoft Excel, Word, Teams and SharePoint

Education and Experience: Bachelor's Degree Security Clearance: Secret Additional Comments: This hybrid position is mainly remote, but requires on-site support for PI events in Northern Virginia and occasional office presence in Crystal City as needed.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources