Product Manager - Technical Ai/ml, AI/ML & Data Srvcs

Principal Product Manager Tech, External Service

Interested in helping defense and national security customers transform their capabilities with Amazon Web Services? This is an exciting opportunity to deliver, grow, and scale our services across our US Amazon Dedicated Cloud (ADC) regions to help these customers solve complex challenges and move their missions forward. Our team is responsible for a wide range of critical services that span the Analytics, Artificial Intelligence and Machine Learning (AI/ML), and Databases domains. We are seeking a Principal Product Manager Tech, External Service (PMT-ES) to own product strategy and delivery for a portfolio of AWS database services across all US ADC regions. This role will dive deep into customer needs to drive how and what we deliver. We are looking for someone who can use exceptional problem solving skills, strong business judgment, and partnerships across AWS to achieve success. This role will serve as the voice of the customer while executing both strategically and tactically. It will require a strong technical background and passion for supporting our customers' missions.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities:

• Your skills will need to cover both breadth and depth. Practical experience in the application and utility of emergent GenAI capabilities will be heavily leveraged.
• Success will be shaped by your ability to analyze data, define/execute a strategy that works backwards from customers, and communicate effectively.
• You will partner with stakeholders that span different organizations (Engineering, Sales, Finance, etc.) and seniority (hands-on engineers to senior leadership).
• You will prioritize against constraints and ensure the customer experience we offer is of the highest quality.
• You will establish a deep understanding of customers by diving into the details of their needs.
• This focus will involve you learning and practicing Amazon's working backwards approach to delighting customers.
• Your knowledge of our services will drive greater mission outcomes, from launching brand new capabilities to overcoming obstacles.
• You will drive service adoption and shape strategy (pricing, product positioning, etc.) with a constant focus on customers.

A day in the life:

• You will deliver in an agile environment that embraces the evolving needs of customers. While no day is the same, you will invest time into customer deep dives, roadmap sessions with engineering teams, drafting new strategies, and driving execution.
• This mix of strategic and tactical efforts require diverse product skills that lead to rewarding results.
• Each member of our team has distinct ownership of their own products, but we work together to deliver more than the sum of our parts.

About the team:

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry.

Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications:

• 10+ years of technical product or program management experience
• 7+ years of end to end product delivery experience
• Experience with feature delivery and tradeoffs of a product
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications:

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.