Product Support Software Principal Jobs

Product Support Software SME

Odyssey Systems is seeking a highly experienced Product Support Software SME to provide senior-level software engineering and product support expertise to DoD programs located at Lackland AFB. This role involves reviewing, preparing, and analyzing documentation, planning, requirements, design, support, and testing activities within a secure DevSecOps environment. The ideal candidate will possess strong experience in software engineering, product support, and defense acquisition processes.

In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of Defense (DoD) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. You will apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighter.

Responsibilities include:

• Perform work applying broad theoretical and practical knowledge of software engineering and product support
• Review, prepare, and analyze documentation, planning, requirements, design, support, and testing artifacts including source code and configuration files
• Provide engineering resolution support
• Lead innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol within an agile and secure cloud-based DevSecOps environment
• Ensure sustainment capabilities evolve at a pace matching supported solutions

Responsibilities may also include but are not limited to:

• Experience with and cognizant knowledge of strategies employing Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Hardware-as-a-Service
• Experience coaching cross-functionally diverse teams to sense, characterize, and solve digital disrupters in commercial and threat environments
• Experience ensuring a mission-focused balance between innovation and evolution of capabilities
• Experience maintaining flexibility to accommodate shifting threats and mission profiles while aligning product development priorities
• Experience defining and cross-checking data sources to validate scope and urgency of product capabilities
• Experience ensuring organizational resiliency through proactive and collaborative processes and maintaining relevant documentation
• Experience operating in a modern hybrid digital work environment

Qualifications:

Citizenship: Must be a US citizen

Minimum Required Qualifications:

Clearance: Must have and be able to maintain a Top Secret Level Clearance

Education: Bachelor's Degree in Science, Engineering, or related degree or related experience

Years of Experience: 5-10 years of experience

Technical Skills:

• Knowledge of the acquisition lifecycle and product support planning during each phase
• Extensive experience with defense acquisition management processes in accordance with DoDI 5000.87, "Operation of the Software Acquisition Pathway"
• Knowledge of the DoD Twelve (12) Integrated Product Support elements structure
• Familiarity with Product Support Business Case Analysis (PS-BCA) and Life Cycle Sustainment Plan (LCSP)
• Familiarity with tailored Software Life Cycle Support processes
• Ability to develop, modify, and/or interpret performance standards applicable within short product planning lifecycles

Interpersonal Skills:

• Experience coaching cross-functionally diverse teams
• Proactive and collaborative mindset
• Ability to maintain flexibility in dynamic environments

Additional Information:

Location: Lackland AFB, San Antonio, TX

Travel: Travel may be required per the customer's discretion

Company Overview:

Odyssey Systems is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military's operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care. Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.