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Service Designer Jobs - Remote Eligible
Lead design workshops to map and blueprint end-to-end service for security-cleared clients
Remote
$40
– 55
CAD / hour
11 hours agoBe an early applicant
Clearance Jobs
Connects security-cleared professionals with employers seeking candidates for defense, intelligence, and government contracting roles.
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Service Designer
Location: Remote (Client based in Ontario) Duration: 6+ Months Pay Range: C$40 to C$55 Must Have Secret Clearance
Introduction
We are seeking a skilled professional to join our team and help design, optimize, and deliver seamless end-to-end service experiences. This role will focus on understanding user needs, mapping service journeys, and collaborating cross-functionally to create efficient, user-centered solutions across digital and operational touchpoints.
Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)
- 5 years of experience in Service Design, UX, or related field · Possess strong knowledge (2 CIAM projects within the last 3 years) of journey mapping, pattern, and blueprint development. · Organize and lead design workshops. · Possess sound understanding (2 CIAM projects within the last 3 years) of information architecture and systems thinking as they apply to the design of a service. · Experience using human-centered approach (UX, customer experience, service design, interaction design, etc.). · Experience moving through projects, shifting focus from small details to understanding the entire system and the relationship between them. · Experience working in agile, digital product-focused development environment with user experience teams. · Experience with UX design practices and skills, including journey maps, service blueprints, personas, and developing wireframes and prototypes. · Understand modern software development patterns, tools, and practices to support Agile team members.
About Clearance Jobs
Connects security-cleared professionals with employers seeking candidates for defense, intelligence, and government contracting roles.