User Experience/user Interface Lead

User Experience/User Interface Lead

The User Experience/User Interface Lead translates user requirements into intuitive user flows, wireframes, mockups, and prototypes for the applications of the General Services Administration's (GSA) Capital Planning and Investment Control (CPIC) Program Management Office (PMO) goals. With strong project management skills and a deep understanding of OMB A-11 and capital planning processes, this role ensures policy requirements translate effectively into technical services tailored to diverse federal agency needs.

Responsibilities:

• Champions the client's product vision through user research, ideation, prototyping, and usability testing to deliver engaging, accessible digital experiences.
• Seeks intuitive, accessible, and user-centered designs that enhance usability, improve user satisfaction, and drive effective mission delivery.
• Implement, integrate, and maintain UI (User Interface) and UX (User Experience) to continuously improve the effectiveness, usability, and end-user satisfaction of CPIC PMO-managed applications by creating intuitive, accessible, and user-centered interfaces that help users accomplish their goals efficiently and with confidence.
• Conduct and document agency user research and feedback sessions to evaluate usability, identify pain points, and capture insights that inform iterative improvements to the design, functionality, and overall user experience of new and existing features within CPIC PMO-managed applications.
• Develop and test interactive wireframes, mockups, and prototypes for neutral testing sessions that employ diverse test methods to validate design concepts.
• Collaborate with the federal Product Owner and the vendor Product Owner Proxy to incorporate the results of research and testing sessions.
• Document and maintain UI/UX design standards for inclusion in style guides and component libraries.
• Perform heuristic evaluation to advise improvements that increase usability, reduce user error and confusion, and increase task efficiency.

Qualifications:

Required: Bachelor's degree or equivalent experience in Information Systems, Computer Science, or Computer Engineering. Minimum of seven years of experience with User Research, Documenting Project Requirements & Defining Business Processes in Agile Environments. Familiarity with UI Wireframe Tools: Flairbuilder, Axure, Balsamiq, Sketch, InVision, Adobe Experience Design. Public Trust.

Company Overview: Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: Medical, Dental & Vision Insurance, Flexible Spending Accounts, Short-Term and Long-Term Disability Insurance, Life Insurance, Paid Time Off & Holidays, Earned Bonuses & Awards, Professional Training Reimbursement, Paid Parking, Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability.