Lead Product Designer, Growth (USA Only - 100% Remote) - Remote Eligible

Lead Product Designer On Growth

Design experiences that shape the future of growth at Close. This role owns critical surfaces across the customer journey – from first impression through activation, engagement, and monetization. You'll move fluidly between strategy and execution, partnering with Growth, Product, Engineering, Marketing, and Analytics teams to create industry-leading experiences that leverage AI to get users selling faster while maintaining our obsession with polish and detail.

You Will...

• Partner with cross-functional teams to identify and design for high-impact opportunities across the customer journey
• Lead UX strategy and design for growth initiatives – including onboarding flows, A/B tests, pricing and packaging experiments, and retention touchpoints
• Create AI-powered experiences that reduce friction and accelerate time-to-value
• Translate insights from research and data into clear hypotheses, prototypes, and design recommendations
• Move quickly from concept to production-ready designs, shipping multiple iterations per week
• Ensure cohesive, customer-centered experiences
• Champion user needs while balancing business objectives and technical constraints
• Maintain exceptional attention to detail and pixel-perfect execution while working at speed
• Rapidly prototype new concepts – show don't tell
• Drive consensus across stakeholders and present work confidently to senior leadership

You Have...

• 7-10 years experience in product design, UX strategy, or experience design
• Proven experience working on a Product Growth team, ideally in B2B SaaS with deep familiarity with growth methods including A/B testing, funnel optimization, experimentation frameworks, retention design, and monetization flows
• A portfolio demonstrating exceptional craft with obsessive attention to detail and measurable impact on growth metrics
• Strong Figma skills and experience with design systems
• Very strong UX skills and ability to synthesize user feedback into meaningful insights
• Strong ideation and prototyping abilities – you make ideas tangible quickly
• The ability to create sophisticated, scalable solutions across platforms
• Deep understanding of human-centered design principles
• Comfort designing with data – understanding metrics like conversion rates, activation rates, time-to-value, and retention
• Excellent systems thinker – able to connect product strategy, customer insight, and design execution
• Strong communication and storytelling skills to articulate tradeoffs between design decisions, metrics, and business outcomes
• The ability to work with vague direction and moving ideas forward through design methods
• Experience working remotely with a high level of autonomy

Exceptional Candidates Will Have...

• Experience designing AI features or working with AI-powered product experiences
• Experience designing product-led growth (PLG) experiences
• Experience with experimentation platforms and interpreting A/B test results
• Background in data-driven product experiences and milestone design
• Strong aptitude for content design and copywriting

Who You Are

• Friendly and easy to work with – you build strong collaborative relationships
• A vibrant voice and natural design leader who isn't afraid to advocate for user needs
• Someone who naturally reduces friction wherever possible
• Not afraid to try new things and experiment with novel approaches
• Comfortable with incomplete data and able to move forward with conviction
• Have a bias for action and strong voice within cross-functional teams
• Collaborative and low-ego – you thrive in lean teams where strategy and craft come together
• Excited to be a hands-on individual contributor focused on both craft and strategic impact
• Based in the United States

Benefits

• Competitive compensation including an organization-wide goal-based bonus
• Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you'll receive 2 additional PTO days
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you're eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, and Vision with HSA and FSA options
• (US residents) Dependent care FSA
• (US residents) 401(k): Up to 6% contribution match, 100% vested

Our Values

Build a house you want to live in - Examine long-term thinking and action

No BS - Practice transparency and honesty, especially when it's hard

Invest in each other - Build successful relationships with your coworkers and customers

Discipline equals freedom - Keep your word to yourself and others

Strive for greatness - Constantly challenge yourself and others