Senior Product Manager

Senior Product Manager

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Network Services team. Working alongside Product Managers in the same space, you'll join a growing team to own the core routing functionality that powers the heart of Cloudflare One, Cloudflare's SASE/SSE solution.

Cloudflare provides a full stack of networking-as-a-service (NaaS) products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare's network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business.

The Cloudflare WAN PM will be entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. They will have outstanding communication and collaboration skills and will be able to work with a diverse group, get consensus, and drive the product forward. They will be execution focused and emphasize getting things done while paying attention to important details. They will have several years of experience working with enterprise, NaaS, or security technologies. They will have a passion for building NaaS products and want to solve the problems of performance, security, and reliability of the Internet.

Role Responsibilities

• Owning the product vision for your area. Ensure that it aligns with the overall product and company vision.
• Representing the customer. Be the champion and voice of customers. Build meaningful, personal customer relationships. Bring the customer's voice into the creation process.
• Managing the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
• Authoring use cases and prioritizing requirements. Translate market observations and customer feedback into a prioritized product backlog.
• Collaborating across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
• Measuring success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
• Supporting a global team with a flexible schedule. Our customers are everywhere and we need to be everywhere. Expect occasional later than normal or earlier than normal calls to effectively engage with customers and co-workers.

Role Requirements (Must-Have Skills)

• 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
• Strong technical understanding of L3-L7 networking including routing protocols, common network architectures and secure connectivity within cloud environments (AWS, Azure, GCP)
• Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
• Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
• Ability to work with common software and networking tools like Postman or curl to interact with RESTful Web APIs, Terraform for automated provisioning of cloud networking resources
• Experience with up-to-date AI tools (agents and IDEs) for vibecoding and prototyping
• Excellent written and verbal communication skills

Nice-to-Have Skills

• Experience with modern SASE or SSE solutions (either building or implementing)
• Experience with large-scale distributed systems and cloud-native architectures
• Active participation in industry conferences, publications, or open-source projects related to networking or security

Available Locations: Austin TX; Champaign IL

Compensation may be adjusted depending on work location.

For Colorado, Hawaii, and Illinois based hires: Estimated annual salary of $156,000 - $215,000 For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $237,000 For Bay Area-based hires: Estimated annual salary of $179,000 - $246,000

This role is eligible to participate in Cloudflare's equity plan.

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for