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Product Manager (remote)

Lead development of CRM and MPower platforms to enhance customer engagement and operational efficiency
Charlotte
Mid-Level
2 days ago
Compass Group

Compass Group

A global leader in foodservice and support services, providing dining and facilities management across various sectors.

36 Similar Jobs at Compass Group

Job Summary

The CRM & MPower Product Manager will lead the development and execution of product strategies for two of Compass Group's most impactful platforms: CRM and MPower. These tools support customer relationship management, member engagement, and digital marketplace workflows across diverse sectors including Culinary, Member Experience, and Procurement.

This role demands a strategic thinker with technical fluency and strong stakeholder engagement skills. The ideal candidate will be adept at translating complex data and business needs into clear, actionable product plans that drive operational efficiency and user satisfaction.

Responsibilities

  • Own and evolve the CRM and MPower product roadmaps based on user feedback and business goals.
  • Collaborate with engineering, UX, and data teams to build scalable, intuitive features.
  • Lead discovery and delivery of tools such as opportunity tracking, reporting dashboards, and digital handoff workflows.
  • Break down complex problems into actionable plans using data-driven insights.
  • Manage deployment timelines and technical dependencies across platforms.
  • Ensure platform functionality aligns with compliance, data integrity, and performance standards.
  • Use analytics and feedback loops to drive continuous improvement and feature adoption.

Qualifications

  • Bachelor's degree in Business, Computer Science, Data Analytics, or a related field.
  • 3+ years of product management experience (preferably in SaaS or enterprise platforms).
  • Proficiency in agile methodologies and product lifecycle management.
  • Strong analytical skills with experience in modeling, forecasting, and dashboard creation.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with member engagement, supply chain, or foodservice operations is a plus.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Foodbuy maintains a drug-free workplace.

Associates at Foodbuy are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

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Product Manager (remote)
Charlotte
Product
About Compass Group
A global leader in foodservice and support services, providing dining and facilities management across various sectors.