Ocean Product Manager

Job Category: Field Operations

Requisition Number: OCEAN005649

Location: Taipei City, 104492, TWN

Manages Ocean carrier relationships

Leads and manages Ocean contract negotiations for the service scope responsibility identified

Completes monthly trend analysis

Participates in client QBRs with CWW clients as needed

Supports Inside sales/bid/RFQ

Conducts Market Intelligence reporting

Leads analytics, metrics and reporting needs and improvements for the Ocean Product Management team

Reviews service contract amendments

Submits all contracts and amendments once signed or approved

Maintains CWW Rate Matrix

Participates in problem resolution discussions as needed by local stations. Acts as escalation point for Ocean-related issues

Provides strategic information and feedback to management

Other duties as assigned

Analytical and comfortable with processing and interpreting data

Positive attitude and able to think creatively

Team player with ability to work independently

Self-starter, motivated and driven

Proficient in MS Office applications

Ability to work in a very fast-paced and deadline-driven office environment

Ability to multi-task with a high degree of attention to detail and accuracy

Keen sense of urgency, passion and focus

Effective time management with ability to prioritize without direction

Excellent problem-solving skills

Bachelor's degree preferred

10 years of global forwarding or Ocean carrier management experience preferred