Production Supervisor (design)

Dental Laboratory Manager

Essential Functions:

• Follows designated manager's direction and ensures action items are carried out amongst direct reports.
• Oversees the production flow and quality in assigned sub-department.
• Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department.
• Responsible for developing and establishing goals for assigned sub-department and staff.
• Utilizes extensive technical knowledge to make decisions and accomplish department goals.
• Mentors technician and quality control staff in order to meet performance expectations.
• Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians.
• Ensures high productivity by problem solving and delegating turnaround time schedule.
• Communicates with internal and external stakeholders in a prompt and professional manner.
• Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed.
• Hires, oversees, develops, reviews, and sets goals for department and staff.
• Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
• Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
• Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
• Enforces adherence to company policies and procedures.
• Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
• Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

• High School Diploma or GED.
• Minimum of three (3) years in a dental background (dental technician or CDT) and at least two (2) years of team leadership or supervisory experience.

Pay Range: $24.00-$27.00/hr

Crown World embraces innovative digital processes and specialize in the production of esthetic, all-ceramic restorations such as BruxZir® Solid Zirconia crowns & bridges. This is a unique opportunity to get in on the ground floor of a company whose passion is its' employees. In addition to a supportive work environment and friendly corporate culture, Crown World offers full benefits (medical, dental, vision, 401K, paid time off, and holidays).

Crown World is an equal opportunity employer, including disability and veteran status.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.