Lead Director, Patient Growth

Lead Director Of Patient Growth – Retail RDA

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Reporting to the Executive Director, Patient Growth, the Lead Director of Patient Growth – Retail RDA will be responsible for supporting, the development and accountable for the execution of the Retail Pharmacy acquisition strategy. The Ideal Candidate will have the ability to successfully prospect, analyze, negotiate, close and integrate small and mid-sized acquisitions that support the retail growth objectives. This includes building and maintaining a broad seller/broker relationship base. The Candidate will perform due diligence of potential acquisition opportunities along with reviewing and helping to prepare operational and financial analysis to support Senior Leadership review and approval.

This Director role will be responsible for a specific geography, and will partner with their respective Pharmacy District Vice Presidents, Pharmacy Regional Directors, and Pharmacy District Leaders to strategically source opportunities to add value to the region. Growing our healthy base will be an integral part of this role's success and can only be accomplished by a strong cross functional partnership with both field and CSC teams.

The Ideal Candidate will be required to think strategically and leverage the tools and resources provided to complete acquisition diligence to create a compelling business case to gain acquisition opportunity approvals and will need to make complex decisions to create and support both short-term and long-term strategy for the organization being at the forefront of market trends, financial guardrails and operational constraints. The Ideal Candidate should also possess a deep understanding of the retail Pharmacy marketplace, including consolidation trends and PBM pressures.

This role will be required to travel upwards of 75% based on the business needs.

Primary Duties and Responsibilities:

• Maintain deal pipeline, develop deal presentations, and present valuation and purchase recommendations to retail Leadership. Act as a liaison between the Retail Field Leadership Team and the corporate real estate acquisitions team to evaluate Retail targets and create and/or review deal models.
• Execute on deal closure and integration. Candidate will lead diligence and integration conversations to help drive successful retention-based results for retail acquisitions. Candidate will be expected to support and cascade the vision created by the Retail Field and Acquisitions.
• Serve as a strategic partner with Retail Field leadership to develop an acquisition strategy to support growth targets. Candidate will show a proven ability to influence leadership and challenge conventional thinking to support new and different opportunities.
• Work with analytics and finance teams to review and improve reporting and performance metrics to track impact of acquisitions. Reach across the Enterprise to partner with all stake holders in the reporting of retail closings.
• Contribute insights and analyses in support of other strategic enterprise initiatives as a part of the broader Retail Strategy Team

Required Qualifications:

• 5+ years of experience with and a deep understanding of Pharmacy Operations, Retail, mail order, Specialty, Infusion, and Long-Term Care Pharmacy
• Experience with general acquisition, finance, data analysis, and/or business strategy experience
• Comprehensive understanding of acquisition valuation methodologies
• Verbal, written communication and presentation skills
• Ability to impact and influence at all levels from the local pharmacy to Senior Retail and Real estate Leadership.
• Proven ability in Influencing and partnering in cross-functional settings (must show demonstrated capability)
• Experience and success in leading and working with multiple teams to create and achieve a common goal
• Ability to organize projects, manage time, and prioritize competing priorities (must be able to track and manage issues, ensure the right teams are engaged, facilitate comprehensive and timely issue resolution, conduct root cause analysis, etc.)
• Ability to build partnerships with various levels across a large organization, working effectively with multiple teams, and driving work forward in a multi-faceted organization
• Ability to travel 75% of the time, based on the needs of the business

Preferred Qualifications:

• Experience in Prescription Benefit Management (PBM) industry
• Experience in Retail Pharmacy Industry
• Project management or equivalent experience
• Direct M&A experience, including building valuation models and reviewing deal prospects
• Ability to review contractual or legal documentation, especially as related to acquisition purchase agreements

Education:

Bachelor's degree or equivalent relevant experience

Pay Range:

The typical pay range for this role is: $100,000.00 - $231,540.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.