Senior Manager, Digital Product
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position summary: The Senior Manager, Digital Product leads product management for CVS Health retail and pharmacy experiences. You'll set product vision and strategy, define measurable outcomes, and lead empowered, outcome-focused product teams in close partnership with engineering and design. You bring deep understanding of customer and business goals, use data to guide prioritization, and apply practical, "startup" thinking to scope work and accelerate time-to-value. You'll also align stakeholders across the organization to deliver solutions that create meaningful value for our customers and the business.
What you'll do:
- Own product vision, strategy, and roadmap for retail and pharmacy digital experiences
- Partner with engineering and design leaders to drive discovery, definition, and delivery
- Define success metrics tied to customer outcomes; learn and iterate through experimentation
- Lead prioritization decisions across complex problem spaces, balancing impact, effort, and feasibility
- Influence cross-functional partners (including legal, finance, and operations) to align decisions and remove blockers
- Build, mentor, and grow product talent; model an outcome-oriented product mindset
- Communicate clearly in executive settings, including trade-offs (build vs. buy) and technology choices (including AI)
Required qualifications:
- 7+ years of product management and/or digital marketing experience in a digital environment
- 5+ years leading, mentoring, and developing product teams; strong coaching and feedback skills
- Proven ability to lead cross-functional work across product, engineering, and design to deliver outcomes
- Strong stakeholder management and influencing skills; comfortable driving decisions without waiting for full consensus
- Strong analytical and strategic thinking; able to synthesize input from multiple sources into clear direction
- Experience defining success metrics before launch and using data to learn and adjust
- 3+ years of executive-level communication and presentation experience
- Ability to thrive in ambiguity; strong prioritization and time management across multiple stakeholders
Preferred qualifications:
- Highly organized and detail-oriented; strong ownership and accountability
- Bias for action and entrepreneurial mindset; comfortable with risk-taking and rapid iteration
- Strong persuasion skills grounded in clear, data-driven reasoning
- Passion for creating transformative user experiences grounded in direct customer engagement
- Curiosity and interest in innovative technologies, especially AI-enabled experiences
Education: Bachelor's degree or equivalent work experience
Pay Range: The typical pay range for this role is: $106,605.00 - $260,590.00
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.