Learning & Development Designer

Learning Experience Designer

With over 6,200 people, and centres of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced exponential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

The Learning Experience Designer is responsible for assisting the Manager – ANZ Learning and Organisational Development and the broader team in designing and producing learning content and resources to support project deliverables and enable the skills development of our workforce. This role ensures that employees have access to engaging, contemporary learning resources required to do their jobs safely, mitigate risk, increase business effectiveness and increase employee development without adversely impacting on organisational productivity.

The Learning Experience Designer is responsible for (but not limited to):

• Design and develop multimedia content for learning including e-learning courses, videos, animations, infographics, and interactive elements.
• Utilize instructional design principles to ensure content is effective, engaging and meets learning objectives.
• Manage multiple projects simultaneously, ensuring timely delivery and high-quality output.
• Communication and promotion of learning and development initiatives across the organisation.
• Conduct user testing and gather feedback to continuously improve learning resources and experiences.
• Stay up-to-date with the latest trends and technologies in multimedia design and e-learning.
• Being actively involved in continuous improvement and innovation initiatives.

Knowledge:

• Knowledge of contemporary learning methodologies.
• Strong understanding of instructional design principles and adult learning theories.
• Understanding the ecosystem of learning systems.

Experience:

• 2+ years of corporate training experience.
• E-learning design
• Video creation
• Content curation
• Administering Learning Management Systems (LMS)
• Training facilitation
• Stakeholder management

Skills:

• Proficiency in multimedia software such video creation software, graphic design, info graphics and e-learning authoring tools (Articulate Suite).
• Learning content/experience design in a variety of modalities.
• Strong communication skills with excellent writing ability and attention to detail.
• Ability to work independently and as part of a team.
• Data analysis skills to measure the effectiveness of learning experiences