Sr Director, Product Management

Senior Director Of Product Management

DaVita is a rapidly growing Healthcare Services company driven by the unwavering pursuit of a healthier tomorrow. As a key driver to enable our vision and financial/operating performance, our Revenue Cycle team serves as trusted patient advocates and world-class revenue partners in order to reduce burden and maximize yield.

About the Role:

We are seeking a highly motivated and experienced Senior Director of Product Management to spearhead defining and executing product strategy for our revenue cycle digital transformation. You will lead a team of talented product leaders and analysts, providing mentorship, guidance, and strategic direction to innovate our tools and platforms. This role requires a blend of strategic thinking, deep technical understanding, and strong leadership skills to drive business growth and deliver exceptional value to our internal teams.

Responsibilities:

Product Strategy & Vision:

o Develop and articulate a compelling product vision and strategy for our revenue cycle technology that aligns with DaVita's overall business objectives.

o Identify opportunities for improvement and automation within the revenue cycle, analyzing existing processes and understanding the needs of our financial and operational teams.

o Analyze industry trends and emerging technology, including AI, to continuously innovate and strengthen our platform.

Team Leadership & Development:

o Lead, mentor, and inspire a team of product leaders and analysts, fostering a culture of high performance, collaboration, and curiosity.

o Attract, hire, and retain top product management talent with expertise in healthcare and FinTech.

Cross-Functional Collaboration:

o Partner closely with IT, data management, operations, finance, and compliance teams to ensure a cohesive and successful product lifecycle from ideation to internal deployment and adoption.

o Serve as the primary product champion, effectively communicating and building buy-in for the product strategy and roadmap with internal stakeholders, including senior leadership.

Execution & Results:

o Oversee the entire product development process, from discovery and requirements gathering to internal launch strategy and performance analysis.

o Define and track key product and business metrics to measure success, such as time to cash, claim denial rates, and operational efficiency gains, to inform future product strategy.

o Maintain a deep understanding of industry trends in healthcare revenue cycle management and make data-driven decisions to optimize our internal processes.

Qualifications:

o Bachelor's degree in Information Technology, Business Administration, Healthcare Administration or a related field. Master's degree preferred.

o 10+ years of experience in product management, with at least 5 years in a leadership role managing a product team

o Proven track record of successfully launching and scaling digital products within the healthcare revenue cycle, FinTech, or a related field is essential.

o Technical fluency, including experience with AI, and the ability to work effectively with IT development teams.

o Strong understanding of agile product development methodologies.

o Exceptional leadership and communication skills, with the ability to influence and inspire at all levels of the organization.

o Strategic and analytical thinker with a strong business acumen and a focus on driving measurable financial results.

o Deep empathy for the internal user (e.g., billers, coders, financial analysts) and a commitment to building tools that improve their efficiency and accuracy.

o Excellent problem-solving skills and the ability to thrive in a dynamic, fast-paced environment.

Why Join DaVita?

· Opportunity to lead and shape the product strategy for a company-critical function at the heart of our digital transformation.

· A collaborative and innovative work environment focused on making a real impact on our teammates' work and, in turn, our patients' care.

· Competitive salary and a comprehensive benefits package.

· The chance to make a significant impact on our business and the broader healthcare landscape.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.