Group Product Manager - (logistics, Routing & Dispatch Optimization)

Group Product Manager - (Logistics, Routing & Dispatch Optimization)

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We're are on the lookout for a Group Product Manager to lead our Routing & Dispatch Optimization domain. In this role, you'll guide a group of four Product Managers, each owning a critical part of our routing and dispatch ecosystem. Together, you'll shape how our optimization systems evolve and scale across markets and use cases.

Routing and dispatching are core to how Delivery Hero operates at scale. Every day, our logistics platform connects vendors, riders, and customers across multiple verticals such as food and groceries — making thousands of real-time decisions to balance speed, cost, and reliability.

This role is a great fit for someone who enjoys working on complex, technical problem spaces, collaborating closely with engineers and data scientists, and leading experienced PMs — even if the work isn't always customer-facing.

In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

1. Own the overall product direction and priorities for routing and dispatch optimization.
2. Lead, support, and develop four Product Managers working across routing operations, dispatch intelligence, adaptive dispatching, and optimization guardrails.
3. Help teams make thoughtful trade-offs between delivery time, cost efficiency, rider experience, and system reliability.
4. Guide how new routing and dispatch capabilities are rolled out safely across markets, including experimentation and guardrails.
5. Work closely with engineering, data science, and operations partners to align on goals and execution.
6. Act as the main product contact for senior stakeholders, including Tech M2s, data leads, and operations teams.
7. Communicate progress, impact, and risks clearly to Director and VP-level stakeholders.
8. Create alignment across teams while giving individual PMs the autonomy to own their problem spaces.

Qualifications

• 8+ years of experience in product management and 4+ years of experience as a people manager
• Previous experience in conceptualizing B2B product solutions, engaging with business and/or strong regional stakeholders
• Track record of successfully launching and constantly improving B2B products
• Experience in managing a diverse set of stakeholders from around the world
• Ability to balance customer needs with business priorities and a mindset for data-driven decision making
• Strong written and verbal communication skills; ability to explain complex concepts in simple words

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.com. Severely disabled applicants with equal qualifications will be given preferential consideration. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.