Senior / Principal Product Manager, Onboarding - Quick Commerce

Senior / Principal Product Manager, Onboarding - Quick Commerce

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We're hiring a Senior Product Manager - Onboarding to join the Quick Commerce Global Services team powering Delivery Hero - based in Glovo, Barcelona.

YOUR MISSION

In this role, you'll be part of a central team within Delivery Hero's Global Services unit, shaping solutions that serve our entire global ecosystem and your work will drive impact across Delivery Hero's regional brands worldwide. You'll be working with cross-functional teams to build scalable solutions that enhance customer experiences and operational excellence on a global scale. It's a unique opportunity to combine Glovo's vibrant, fast-paced culture with the reach and complexity of one of the world's largest local delivery platforms.

This role will focus on simplifying and scaling the onboarding process for long-tail vendors through the development of self-service tools. The goal is to improve vendor activation speed and reduce manual operational overhead.

THE JOURNEY

• Develop and own the roadmap for onboarding self-service tools tailored to long-tail vendor needs.
• Identify key features and workflows that enable seamless vendor onboarding.
• Align with business stakeholders on feature prioritization and relevance to operational objectives.
• Collaborate with engineering and design teams to ensure timely delivery and high usability.
• Analyze adoption and impact of developed features on onboarding efficiency and vendor satisfaction.
• Engage with regional and central stakeholders to secure buy-in and ensure solutions meet market needs.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• 9+ years of product management experience (platforms, SaaS tools, or operational systems).
• Strong analytical skills for data-driven decision-making.
• Excellent stakeholder management and cross-functional alignment skills.
• Proven track record of delivering scalable self-service solutions.

Additional Information

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Monthly Glovo credits to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?