Senior Associate, Dashmart - Growth Strategy & Operations

Senior Associate, DashMart - Growth Strategy & Operations

DoorDash's New Verticals organization focuses on accelerating one of our strategic pillars—DashMart, our grocery and convenience delivery offering. We're building and scaling new ways to delight our customers, leveraging the DoorDash platform. The DashMart Growth S&O team owns initiatives to grow DashMart customer volume, focusing on new customer use cases, optimizing new customer facing storefronts and executing go to market strategies for key customer moments.

The DashMart Shopping Experience and Growth Senior Associate will own the ideation and execution of personalized growth and go to market campaigns for DashMart. In this role, you will partner closely with cross-functional teams across product, engineering, and category management, to bring strategic initiatives to life, and dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve personalization and the DashMart shopping experience.

You will report into a Manager on the DashMart Strategy & Operations teams. We operate in a hybrid model, so we spend some time in person together and some time working remotely.

You're excited about this opportunity because you will…

• Build You'll have your fingerprints all over DoorDash's next big business. You'll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
• Strategize From first principles, you'll develop the optimal strategy for best serving our customers.
• Experiment You'll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
• Analyze You'll assess the operational and financial impacts of your decisions, and iterate based on data.
• Lead and collaborate You'll work with a cross-functional team, including product, engineering, category management, and operations, and lead your own pod to build this new line of business for DoorDash.

We're excited about you because…

• You solve problems from first principles You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
• You're analytical You're a strategic thinker and are comfortable manipulating and analyzing data to make decisions. You have proficiency with SQL and Microsoft Excel
• You are customer focused You are able to identify consumer pain points, lead with the consumer front of mind and build a strategy to enhance our consumer experience
• You're unafraid of ambiguity Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
• You are a leader You have strong cross-functional skills and have experience with projects spanning multiple teams and can align on mutual goals
• You have a Bachelor's Degree in business, marketing, or a related field
• You have 2-4+ years experience You've succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$78,200 - $115,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.