Staff Product Designer, Merchant Marketing

Staff Product Designer, Merchant Marketing

New York, NY; San Francisco, CA; Seattle, WA

About the Team

At DoorDash, we're redefining what it means to be a designer. We're building a team of makers, builders, and doers. Over the past decade, "web designer" evolved into "product designer" as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you'll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems.

About the Role

In this role, you'll join the Ads & Promos Design team — one of DoorDash's fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across DoorDash's global markets and connects local businesses with over 40 million consumers globally.

Your impact will span both team effectiveness and business growth. You'll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you'll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams.

This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experience Team). We follow a hybrid model: 1–2 days per week in a Design Hub, with the remainder remote.

You're excited about this opportunity because you will…

• Define projects with a clear point of view, writing briefs that synthesize customer insights and business goals into actionable roadmaps
• Bring clarity to ambiguous, cross-team problems and turn them into work that ships; drive prioritization and make thoughtful tradeoffs between quality, speed, and impact
• Lead projects from concept through execution, staying close during iteration to ensure high-quality outcomes; deliver high-fidelity designs and production-ready prototypes that set the standard for craft
• Design across systems and workflows, contributing to shared tools (e.g., prompt libraries, component generators, workflow automations) that improve team productivity
• Mentor peers on responsible AI usage and contribute reusable frameworks that scale beyond your team
• Build strong cross-functional relationships and influence roadmaps through evidence-based thinking and tangible prototypes
• Multiply team impact through mentorship, recruiting, and inclusive practices

We're excited about you because…

• You have a portfolio demonstrating craft excellence, systems thinking, and leadership through influence
• You use data to inform decisions, prioritize effectively, and deliver high-impact outcomes
• You're comfortable working in code and with LLM-powered tools, prototyping in production, and contributing to implementation when needed
• You design and build solutions that scale across teams and workflows
• You thrive in ambiguity and create clarity through shipped work—not just presentations

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.