Product Experience Design Advisor

Product Experience Design Advisor

Product Experience Design Advisor

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Product Experience Design Advisor is responsible for overseeing the product design vision and execution, aligning design initiatives and technology trends with business goals, and fostering innovation and the use of emerging technologies (AI, automation, hyper-personalization, etc.) to elevate and optimize the overall user experience across products.

How You Will Make an Impact:

• Operate as a broad, hands-on design generalist—leading market & consumer research and synthesis, creating strategic design artifacts, and driving high-quality product and interaction design—with a strong execution spike in product design.
• Drive end-to-end design for products launched in market, balancing speed, quality, user needs, and enterprise constraints while moving seamlessly from problem framing and early concept through production-ready execution.
• Design cohesive, service-aware and omnichannel experiences across complex ecosystems, using strong storytelling and influence to align stakeholders around a shared experience vision tied to enterprise growth goals.
• Collaborate with product leaders, strategists, business, and data partners to align discovery, prioritization, and roadmaps—ensuring experience decisions reinforce business strategy and long-term platform direction.
• Partner closely with strategy teams to translate enterprise growth priorities, market insights, and portfolio bets into clear experience strategies and shipped digital products that drive measurable outcomes.
• Lean into and participate in business research, market analysis, and strategic modeling alongside strategy, bringing a consulting-influenced mindset to clarify value propositions, evaluate trade-offs, and inform investment decisions at scale.
• Stay at the forefront of industry trends, emerging technologies (AI, automation, hyper-personalization, etc.), and digital experience design methodologies, applying this knowledge to inform and elevate the product experience design, ultimately positioning the organization as a leader in user-centric design of digital products.

Minimum Requirements:

• Requires bachelor's degree preferably in a relevant field such as Design, Human-Computer Interaction, Computer Science, Product Design and a minimum of ten (10) years of business or IT experience including at least eight (8) years of progressive relevant work experience in product experience design or UX design utilizing tools such as Sketch, Figma, Adobe Creative Suite and Adobe Experience Manager and other relevant software; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• A strong and well-presented portfolio showcasing a range of design projects, including prototypes, and final designs that demonstrate proficiency and creativity.
• Experience using agile development methodologies and emerging technologies and incorporation of research and analytics insights into design decisions is preferred.
• Experience leading end-to-end user-centered design from discovery through delivery.
• Experience with conducting user research and translating insights into intuitive, scalable solutions.
• Ability to deliver polished UI designs aligned with established design systems.
• Knowledge of accessibility and inclusive design best practices (WCAG).
• Proficiency in Figma (or similar) and experience in agile product environments.
• Strong communication skills with the ability to clearly articulate design rationale.

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: IFT > IT Bus Systems Solutions Planning

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elvancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.