Product Manager

Product Manager

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!

Enphase is seeking a Product Manager to join our Services Business Unit in Bangalore, India. You will design the SKU, KIT, and bundle strategy that makes upgrades and replacements simple and reliable for our existing install base. This role sits in Services and partners closely with Core Hardware/Product, Compliance, Supply Chain, and Field teams. You'll build deep knowledge of legacy and current Enphase products (IQ microinverters, IQ Gateways/Envoy, System Controllers, IQ Batteries, communications and accessories) and be the internal authority on compatibility and field serviceability. You will keep solutions simple and cost-effective by maximizing reuse of existing Enphase parts/KIT components, avoiding bespoke variants unless they deliver clear, measurable value. You will partner daily with Hardware/Firmware Engineering, Reliability/Quality, Supply Chain, Compliance, Field Service Technicians (FSTs) and installers, eStore, and CX across the US, Europe, and Australia.

What You Will Do

1. Create the catalog: design and maintain the SKU, KIT, and bundle lineup for upgrades and replacements; define taxonomy, naming, and variant rules by region.
2. Compatibility leadership: build and publish compatibility matrices and "what-to-order" guides that map legacy products to drop-in replacements and upgrade paths for US/EU/AU.
3. Requirements & validation: author PRDs and system requirements from installer/FST feedback, customer insights, and field data; align validation plans with Engineering.
4. Design for reuse and simplicity: favor existing part numbers, shared subassemblies, and standard pack-outs; minimize new tooling and one-off variants; define substitution rules to reduce inventory complexity and cost.
5. Costing & sign-off: set target COGS and margin guardrails per SKU/KIT; drive cross-functional approval (Engineering, Supply Chain, Compliance, CX, Services PMs, Regions) with a clear reuse vs. new-part justification.
6. Launch enablement: deliver datasheets, install guides, decision trees, KIT pack-outs, and training for CX, installers, and FSTs; partner with eStore on PDPs, variant selectors, and configuration rules.
7. PLM/ERP hygiene: keep SKUs, KIT BOMs, revisions, routings, and regional codes accurate and controlled.
8. Compliance: work with the Compliance team to drive product compliance and ensure required evidence and documentation are captured for regional launches.
9. Reliability & quality: collaborate with Reliability/Quality to meet product reliability targets and close corrective actions using field learnings.
10. Manufacturing: collaborate with Manufacturing and CM/EMS partners as required to translate specs into production outputs, support DFM/DFx reviews, pilot/NPI builds, line validation, work instructions, and yield ramp.
11. Supply readiness: ensure accurate BOMs, AVL/alternates, regional labeling/pack-outs, and service-parts readiness.
12. Post-launch improvement: monitor yield, field failure/RMA trends, installer/FST feedback, NPS, and time-to-resolution; drive ECOs and documentation updates.
13. Costing & sign-off: own costing estimates for proposed SKUs/KITs and manage cross-functional sign-off from Engineering, Supply Chain, Compliance, CX, Services PMs, and regional stakeholders.
14. Field-centric discovery: spend time in labs and conduct occasional ride-alongs or shadowing sessions with installers and FSTs to observe upgrades, failure modes, and real-world friction.

Who You Are and What You Bring

Education

• Bachelor's in Electrical, Electronics, or Mechanical Engineering; power electronics preferred. MBA is a plus.

Experience

• 4–8 years in hardware product management or hardware program management on shipped electro-mechanical or power electronics products.
• Exposure to solar, energy storage, inverters, grid-interactive systems, or adjacent power electronics is a plus.
• Direct engagement with installers and Field Service Technicians; you understand field workflows and design for serviceability.

Technical & Product Knowledge

• Solid grasp of AC/DC fundamentals, conversion/inversion, protection, grounding, and communications.
• Familiarity with regional compliance workflows and evidence capture; comfortable interpreting test reports and field failure analyses.
• Working knowledge of KIT design, pack-out design, and design-for-service.

Data & Tools

• Proficient in Excel or Google Sheets; bonus for SQL or BI tools such as Power BI, Tableau, or Incorta.
• Hands-on with Jira/Confluence, PLM (Agile/Arena), ERP, document control; CAD viewers helpful.
• AI fluency: working knowledge of Copilot and ChatGPT (or equivalent) and how to use AI to draft PRDs, summarize failure data, create ordering guides, and automate routine analysis to increase throughput and quality.

Collaboration

• Proven cross-functional leadership with Services PMs, Hardware/Firmware, Reliability/Quality, Compliance, Supply Chain, Manufacturing, CX, eStore, and Field Ops.
• Clear written and spoken English; comfortable collaborating across time zones with US/EU teams.

Personal Attributes

• Ownership mindset from problem framing to in-field outcomes.
• Customer, installer, and FST empathy that turns real constraints into crisp requirements.
• Systems thinker who balances performance, reliability, manufacturability, and serviceability.
• Detail-strong, execution-fast with tight specs, visible risks, and documented decisions.
• Curious and methodical at turning tribal knowledge into living documentation.
• Calm under ambiguity with a steady bias to action.
• Mission-driven to ship reliable hardware that advances a sustainable future.

Success Metrics

• Adoption & revenue: Attach and penetration of upgrade SKUs/KITs/bundles; booked revenue contribution and AOV uplift.
• Profitability: Gross margin dollars and percent per SKU/KIT; contribution margin; ECO cost-downs realized.
• Reuse & simplicity: ≥ 75–85% parts reuse per KIT (by count or cost), ≤ 1 new custom component per KIT unless justified; reduction in active SKU count where feasible.
• Cost control: COGS at or below target; improved inventory turns and reduced obsolescence.
• Field efficiency: First-time-right installs, reduced FST/installer time per job, lower warranty/RMA costs.
• Speed to scale: Approval-to-GA time; ramp-to-yield and time to steady-state volume.