Product Owner

Product Owner For Post Booking Automation

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.

The vision of the Product team is to work with speed, passion, dedication, and with a "getting things done" approach ensuring that we are doing the right things connected to the Group strategy. In sync with the growing targets and needs, we are growing the Product team and on the lookout for a new Product Owner to join our Post Booking Automation team.

The goal of the Post Booking Automation teams is to manage changes and cancellations on customer bookings. We focus on creating automation, self-service solutions and agent tools that empower both our customers and our partners. As a Product Owner in this domain, you will play a key role in shaping and delivering seamless experiences that ensure quick, efficient and reliable handling of customer requests. Your work will directly impact how travelers and agents manage bookings.

The position can be located in Greece or Sweden but travel between the different offices including development sites may be required.

The role as Product Owner

Initially you will be working alongside a Senior Product Owner to ensure development targets are met around the given domain. You will join her/his daily work with the development teams, coordinating Business Owners, Product Managers, Project Managers, CX, UX, Developers as well as other stakeholders. By coaching and hands-on involvement with real projects you will gradually transition into a high degree of autonomy with the goal to lead your own team.

With an entrepreneurial mindset you will be responsible for

• Being part of the long term product/domain plan and requirement assessment process.
• Ensuring knowledge sharing throughout the organization and that stakeholders are updated continuously with the latest status.
• Providing post-release and day-to-day support by collecting, filtering, organizing, prioritizing and following up bug reports and questions.
• Identifying problems/opportunities within your domain and bringing them to life.