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Product & Proposition Manager - Digital Onboarding

Develop and execute a cross-market digital onboarding product strategy for Italy, the Balkans, and France
Milan
Senior
3 days ago
Experian

Experian

Provides global credit reporting, data analytics, and decisioning services to help businesses and consumers manage credit risk and financial health.

Product & Proposition Manager - Digital Onboarding

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

We are looking for a Product & Proposition Manager with focus on Digital Onboarding solutions to join our Product & Proposition team. You will be responsible for shaping, managing, and evolving Experian's digital onboarding product portfolio. You will cover Italy, the Balkans, and France, requiring cross-market expertise propositions to different regulatory and client contexts. You will report to Product & Proposition Director.

Main Responsibilities

  • You will lead the end-to-end lifecycle of digital onboarding products and propositions, from market analysis and product design through to go-to-market strategy, delivery, and continuous improvement.
  • Conduct market research, client interviews, and competitive analysis to identify new trends, customer pain points, and opportunities for innovation across assigned geographies.
  • Define and prioritize product requirements with Experian's strategy, regulatory frameworks, and client needs.
  • Work with technology, sales, marketing, and delivery teams to ensure successful product development, launch, and adoption.
  • Support pre-sales activities, including client presentations and expertise plans.
  • Develop clear product positioning, pricing models, and value propositions tailored to the Italian, Balkan, and French financial services ecosystems.
  • Monitor product performance and client satisfaction, recommending improvements and enhancements to maximize growth.
  • Evaluate, negotiate, contract, and manage strategic partnerships that enhance Experian's digital onboarding propositions, ensuring seamless integration of partner solutions into our offering.
  • Represent Experian in industry forums, events, and with important partners to promote our expertise in digital onboarding and identity verification.

Qualifications

  • Bachelor's degree in Business, Economics, Engineering, Computer Science, or a related field.
  • 5+ years of experience in product management, proposition management, or a similar role, within FinTech, financial services, or digital identity solutions.
  • Knowledge of digital onboarding processes, KYC, AML, and identity verification solutions.
  • Experience developing and launching successful digital products in B2B environments.
  • Excellent project management, analytical.
  • Technical skills to perform assessments / POCs.
  • Fluency in Italian and English (written and spoken)

Benefits:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
  • Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
  • Social benefit package including food vouchers, private health insurance, monthly flex allowance and internet coverage, Employee assistance program and many other benefits!
  • Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Product & Proposition Manager - Digital Onboarding
Milan
Product
About Experian
Provides global credit reporting, data analytics, and decisioning services to help businesses and consumers manage credit risk and financial health.