Senior Product Manager - Collections/debt

Senior Product Manager - Collections/Debt

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

We're looking for a motivated Senior Product Manager, with product experience in Debt / Collections to join Experian Consumer Services (ECS), working within our Innovation portfolio. You will help shape the future of consumer finance by building new, app-first products from the ground up.

Reporting to the Director of Innovation, you'll be part of a small, Agile team focused on identifying opportunities. You will validate them through rigorous research and experimentation and launching products that deliver value to millions of UK consumers.

What you'll deliver:

• A validated MVP for a new consumer finance product, launched within 6 months and aligned to ECS's strategic growth agenda
• End-to-end product discovery, including qualitative and quantitative research, opportunity sizing and problem definition
• A clear product strategy and product roadmap for your initiative, with measurable goals and KPIs
• A rhythm of experimentation and learning, in which you'll use A/B testing, prototypes and data-driven insights to inform product decisions
• Commercial impact through revenue generation, customer acquisition, engagement and retention
• Seamless collaboration with different teams including Engineering, Design, Data, Compliance and Marketing
• Integration with external partners and internal platforms to deliver scalable, secure, and compliant solutions

Qualifications

• Expertise in direct-to-consumer product management, with experience in collections/debt in Fintech environment.
• Experience launching new products from 0→1, including discovery, MVP development and early-stage scaling
• Experience building business cases, defining success metrics and driving revenue growth
• Understanding of consumer needs, with experience applying user research and data insights to inform product strategy
• Experience working in Agile cross-functional teams, with a good grasp of delivery processes and stakeholder management
• Experience working in a regulated environment is beneficial but not essential

Additional Information

Benefits package includes:

• Hybrid working - 2 days a week in the office
• Great compensation package and discretionary bonus
• Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade: D/EB8

#LI-DS1 #LI-Hybrid

Experian Careers - Creating a better tomorrow together