Manager, Digital Product Management (subscription, Billing, Invoice)

Manager, Digital Product Management

As a Manager, Digital Product Management, you lead a cluster of related products, capabilities, or customer journeys. You drive the product strategy across multiple teams and ensure that every initiative contributes to a cohesive, outcome-oriented roadmap. You may directly manage other PMs or influence them through leadership in forums, processes, and product culture.

Essential Functions

• Set the strategic direction for a product group, aligning to company objectives and customer needs
• Manage a team of PMs or lead without authority across squads to deliver against shared goals
• Coordinate roadmaps across interdependent teams and ensure clear prioritization across the portfolio
• Elevate product quality, consistency, and measurement by mentoring and reviewing team deliverables
• Partner with engineering, design, marketing, and analytics to ensure holistic product planning
• Advocate for customer and business needs with senior leadership and translate strategy into execution
• Drive planning, budgeting, and reporting for your area, balancing quick wins with long-term vision

Minimum Education

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. In lieu of a degree, 9 years of practical experience may offset education requirements

Minimum Experience

• 5 years of experience in product management, with at least 3+ years in a senior or lead product management role.

Knowledge, Skills, and Abilities

• Proven track record of managing the development of digital products from ideation through launch and beyond.
• Strong understanding of agile methodologies and experience working in an agile development environment.
• Experience with data analysis and using customer insights and metrics to inform product decisions.
• Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels.
• Experience managing complex, cross-functional product initiatives, particularly in a fast-paced, technology-driven organization.
• Strong technical background, with the ability to engage in technical discussions and understand technical constraints and opportunities.
• Experience in digital product management within e-commerce, SaaS, or similar industries.
• Familiarity with tools such as JIRA, Confluence, Aha!, and analytics platforms (e.g., Google Analytics, Mixpanel).
• Passion for staying informed about industry trends, market dynamics, and emerging technologies.

Preferred Qualifications:

Experienced people leader managing product and program managers delivering subscription, billing, and invoicing platforms; drives operating rigor, roadmap clarity, and measurable revenue outcomes. Experience building scalable monetization infrastructure while improving operational excellence.

Pay Transparency:

CO: $10,589.64/mo - $23,003.05/mo, CA: $11,177.95/mo - $19,061.35/mo, NJ: $11,177.95/mo - $17,884.72/mo, OH & VT: $11,177.95/mo - $19,002.52/mo, MN: $11,177.95/mo - $22,002.91/mo, IL & NV: $11,177.95/mo - $23,003.05/mo, MD, NY & WA: $11,177.95/mo - $24,003.18/mo, MA: $11,766.26/mo - $24,003.18/mo, RI: $12,942.89/mo - $22,002.91/mo, CT: $12,942.89/mo - $23,003.05/mo, DC & HI: $13,531.20/mo - $23,003.05/mo, NYC: $13,531.20/mo - $24,003.18/mo

Pay:

USA: $10,589.64/mo - $24,003.18/mo

Additional Details:

This position may be located anywhere within the United States excluding Alaska, Hawaii and US territories. Depending on your location, you may be required to work at a FedEx Campus location several times per week

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)