Treasury Management Product Manager, Sweep And Escrow

Treasury Management Product Manager, Sweep and Escrow

We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for:

• Aligning solutions to meet client needs
• Assessing marketplace competitiveness
• Pricing and profitability
• Growth and trend metrics
• Legalities, compliance, and risk mitigation
• Product information and collateral for client facing and internal usage
• Training on product capabilities, features/benefits, and lead identification
• Leading product development lifecycles to enhance or implement new solutions

Essential duties and responsibilities include:

• Developing a strategic vision for products and creating a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains.
• Being an evangelist and advocate for products across the business and building tight relationships with LOB teams to enable engagement and adoption.
• Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects/issue resolution.
• Managing each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up.
• Documenting managed products' key client value proposition and competitive position in the marketplace.
• Documenting bank implementation, maintenance, and revenue tracking mechanism of product and updating implementation forms and pricing proforma.
• Creating optimum revenue and profitability of managed products.
• Developing and managing product marketing collateral and materials, TM web site updates, and client product demos (as appropriate).
• Documenting and reporting on managed products' trends in growth and revenue.
• Creating annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends.
• Informing and training relationship teams regarding products capabilities, features/benefits, client usage, and industry specialization, lead identification, and fitment into revenue cycle.
• Serving as a technical Treasury Management sales resource and participating in key sales and training situations for products.
• Preparing product development objectives and schedules for all phases of product development and introduction to market.
• Monitoring how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams.

Supervisory responsibilities include:

• Engaging and collaborating with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies.
• Acting as a liaison between stakeholders to ensure seamless communication and execution of product plans.
• Influencing and inspiring internal teams by sharing insights and advocating for product vision and goals.
• Coordinating with external vendors and partners to enhance product offerings and customer experience.

Qualifications include:

• 5+ years of product management experience, preferably in financial services commercial deposit products/services
• Bachelor’s degree in Business, Finance, Technology, or related field. Master’s/MBA a plus.
• Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services
• Experience and extensive knowledge of Hogan mainframe core applications is a plus
• Experience managing complex products with multiple stakeholders
• Demonstrated ability to translate business requirements into technical specifications
• Strong analytical and financial modeling skills
• Excellence in stakeholder management and cross-functional leadership
• Ability to work autonomously with a balanced team approach, you don’t need to wait for directions, but know when buy-in is critical
• Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products
• The ability to write clear, concise internal product specifications, external communications, and training materials
• Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders
• This candidate must have excellent oral and written communication skills
• The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc.
• Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals

Computer and office equipment skills include:

• Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.
• Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagrams
• Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights.
• Familiarity with treasury management systems and payment platforms is preferred.

Certificates, licenses, registrations (Ex: CPA, Series 6 or 7 license, etc) include:

• Certified Treasury Professional (CTP) or similar certification is a plus

About Us: First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights:

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits