Coordinateur(rice) Marketing Et Communication

Marketing and Communication Coordinator

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the Role:

The role of the Marketing Coordinator is primarily to assist the marketing, public relations, and sales teams. The candidate must be an excellent team player with a strong interest in sales, marketing, and public relations.

What You Will Do:

Public Relations and Communications:

• Support the implementation of an annual public relations and communications plan, including content writing (press releases, bios, story pitches).
• Collaborate with departments to develop impactful stories and create experiences aligned with the hotel's positioning.
• Provide day-to-day administrative support to the PR & Marketing function, ensuring smooth coordination across departments.
• Prepare and distribute meeting agendas in advance; document and circulate clear recap notes, action items, and follow-ups.
• Maintain and organize the hotel's shared marketing and PR resources (image libraries, press kits, documents, and assets) to ensure accessibility and consistency.
• Support media relations: target publications, coordinate visits/interviews, and build new media contacts.
• Secure editorial coverage through brand agencies, B2B, and Restaurant & Bar PR opportunities.
• Participate in local events and explore brand and tourism partnership collaborations.
• Track PR results, prepare reports, monitor competitors, and contribute to the improvement of the marketing dashboard.
• Manage calendars, bookings, and logistical coordination for shoots, interviews, and PR activations.

Brand Management:

• Ensure proper application of visual identity throughout the hotel and outlets.
• Coordinate and create promotional items, newsletters, and seasonal brochures.
• Assist in producing and coordinating photo and video shoots.
• Support sales, catering, and reservations teams by reviewing sales materials to ensure alignment with brand guidelines and hotel positioning.

Social Media:

• Manage the hotel, restaurant, and bar social channels with engaging and brand-aligned content.
• Oversee community management and monitor conversations related to the hotel, luxury sector, and local market.
• Leverage social media to amplify key messages and strengthen organic engagement.
• Track deliverables for media and influencer collaborations (content, tags, usage rights, timelines).
• Apply a data-driven social media strategy using monitoring and analytics tools.
• Coordinate influencer collaborations and integrate user-generated content.

Website and Digital:

• Supervise the hotel's online and offline presence across all channels, ensuring consistency and alignment with brand positioning.
• Support digital marketing initiatives (SEO, PPC, email, display advertising) with internal teams and agencies.
• Collaborate with operations to promote the Four Seasons app, guest data collection, and online reviews.
• Manage the local mailing list and maintain a targeted communication calendar.
• Monitor online reputation and conduct competitive benchmarking to optimize content and digital performance.

What You Bring:

• Excellent communication and presentation skills in French, written and verbal.
• Advanced level of English required for negotiating with international clientele, producing submissions, contracts, and presentations in English, and maintaining business relations with international partners.
• Excellent interpersonal skills and a service-oriented mindset suited to high-end clientele.
• Resilience to stress, ability to manage priorities in a fast-paced and dynamic environment.
• Team spirit, autonomy, resourcefulness, and a professional attitude at all times.
• Strong organizational skills, attention to detail, and ability to multitask.
• Creativity, initiative, and a strong sense of aesthetics.
• Experience in marketing, sales, or digital content creation; photography is an asset.
• Strong computer skills: MS Office (Word, Excel, Publisher, PowerPoint), Opera, and Golden.
• Previous experience of 2 to 3 years in a similar role.
• Diploma from a college in a relevant field (communication, marketing, hospitality, or other).

What We Offer:

• Complementary health coverage (dental, vision, insurance, life, medications, etc.)
• Discounts at the restaurant MARCUS and spa
• Recognition days (employee of the month, anniversaries, years of service, etc.)
• Free meals on site (Café 1440)
• Retirement plan with employer contribution
• Paid vacations including 2 floating holidays per year
• Training and development program
• Travel program for employees including free overnight stays in other Four Seasons properties (subject to seniority and availability)

The list above is not exhaustive and may evolve according to the hotel's needs and operational situations.

Our organization is an equal opportunity and diversity-focused employer. The masculine is used solely to lighten the text.