Senior Product Analyst

Senior Product Analyst - FlexiPay & Credit Card

Funding Circle is seeking a Senior Product Analyst to join our innovative FlexiPay and Credit Card team. This is a key role within the analytics function where you will have the opportunity to build data driven strategies, drive strategic decisions and shape the future roadmap of our products.

Who are we?

We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we've built a game-changer of a platform with cutting-edge data and technology that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.

The Role

• Drive Strategy with Data: Analyse user behaviour, identify trends, and provide clear, data-backed recommendations that directly influence the product roadmap and growth strategy.
• Champion Experimentation: Own the end-to-end process for experimentation. You will collaborate with product managers to design experiments, define success metrics, analyse results with statistical rigour, and present findings that guide product iterations.
• Build for Scale: Design, build, and maintain insightful and intuitive dashboards and reports that provide a clear view of product performance. Your work will empower the wider team with self-service analytics, enabling them to make faster, better-informed decisions.
• Be a Cross-Functional Partner: Work closely with Product Managers, Engineers, and Designers from initial discovery and ideation through to launch. You'll be the go-to data expert within your team, ensuring we are asking the right questions and measuring what matters.
• Define and Measure Success: Establish, monitor, and report on Key Performance Indicators (KPIs) to track product health and communicate progress towards team goals, ensuring everyone is aligned and informed.
• Serve as a Data Expert: Act as the primary analytical point of contact for key product areas, providing insights across the entire customer lifecycle, including user acquisition, engagement, and retention. You will proactively guide stakeholders to articulate their data needs and help them form impactful questions.

What We're Looking For

• Analytical Experience: 4+ years of hands-on experience in a product analytics/data analysis role.
• Industry Background (Preferred): Previous experience in the financial services or fintech industry, especially in areas like retail or SME lending, is a strong plus.
• Technical Proficiency: Excellent proficiency in SQL and Python for complex data querying and manipulation.
• Data Stack Familiarity: Experience with modern data stack tools (e.g., BI visualisation tools like Tableau/Looker, data pipeline tools like dbt/Airflow).
• Statistical Rigour: A solid foundation in statistics and a proven track record of designing, running, and interpreting A/B tests to make product decisions.
• Proactive Ownership: A strong sense of ownership and a self-starter mindset. You are comfortable navigating ambiguity in a fast-paced environment, adept at identifying high-impact opportunities, and skilled at prioritising your focus.
• Influential Communication: Exceptional communication and stakeholder management skills. You can translate complex analysis into compelling narratives that influence peers and leadership, driving data-informed decisions across the business.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family's needs.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We'd love to hear from you.