Director Sales & Marketing
Genesee & Wyoming
Director Sales & Marketing
Coordinate between railroad operations, customer service, and various commercial support groups to ensure excellent overall customer experience.
Collaborate with customers to understand book of business, market share and seek solutions to grow business.
Work with internal Commercial Groups, National Accounts, Industrial Development and Real Estate teams to secure new business and grow current customer base.
Prepare annual revenue and carload budgets, analyze variances, and provide market analysis to senior leadership.
Negotiate rates with customers and revenue divisions with connecting carriers.
Maintain pricing administration and related documentation processes, ensuring that valid prices are in place and available to all parties who may require them.
Assist in resolving pricing, assessorial, and payment-related disputes.
Develop and maintain strong working relationships with customers, as well as with pricing, marketing, and operations representatives from partner and connecting railroads.
Review, update, and thoroughly understand railroad tariff documents.
Manage other projects and perform other duties as assigned.
Experience with Microsoft software, including Outlook, Excel, CRM, PowerPoint, and Word
Development and experience with pricing, tariffs, and commercial regulations within the railroad industry
Excellent quantitative skills
Proven record of resourcefulness
At least ten years of marketing management experience; five years of experience in the railroad industry preferred.
This position has up to 40%-50% overnight travel.
Bachelor's degree or equivalent; master's degree in marketing, business, or logistics preferred.