Technical Operations Specialist (digital Marketing)

Technical Operations Specialist (Digital Marketing)

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before.

The Role:

Join the Genius team powering fan engagement with smart ads, AI-driven broadcasts, epic stats, and gamified experiences. We're looking for a Technical Operations Specialist to ensure the smooth onboarding and ongoing success of digital marketing campaigns. In this role, you'll be the go-to person for troubleshooting and resolving technical issues, setting up tracking, analyzing data, and making sure every campaign runs seamlessly. You'll work closely with teams across the business and directly with clients, combining your problem-solving skills, technical knowledge, and attention to detail to deliver high-quality results in a fast-paced digital marketing environment.

What You'll Do:

• Overall technical ownership of the onboarding process for new digital marketing campaigns
• Analyze, troubleshoot, and generate solutions for technical issues reported by digital marketing clients, ensuring timely response and clear communication, quality-driven solutions
• Query databases to generate reports and perform data analysis
• Deploy and troubleshoot site tags, configure tracking setups, and manage creative assets
• Contribute as part of a team to achieve stipulated SLAs and KPIs
• Collaborate with various internal teams (media, business development, account management, engineering etc.) to ensure quick and accurate delivery of our services

What You'll Bring:

• Knowledge of the digital marketing ecosystem, including programmatic advertising (Ad Servers, media buying, site tagging, mobile measurement platforms)
• Intermediate skills in Microsoft Excel or Google Sheets for data manipulation, analysis, and organization
• Excellent written and verbal communication skills in English
• Strong critical thinking and problem-solving abilities, with attention to detail
• Preferably previous work experience or a degree in digital marketing or technical field

It Will Be A Bonus If You Have:

• Basic to intermediate knowledge of HTML, CSS, SQL.
• Familiarity with social marketing platforms (Meta, X, Google Ads etc.)

We enjoy an 'office-first' culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we're committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius Sports can be.

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.