Associate, Digital Product Owner

Associate, Digital Product Owner

Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR, a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence.

Position Summary

We are seeking a Portal Product Owner to join our Digital Marketing team to drive the vision, roadmap, and execution of our insurance customer and distributor-facing portal platforms. The ideal candidate is someone who blends technical fluency with business acumen and thrives on transforming complex user needs into intuitive digital experiences.

Key Responsibilities

• Define and communicate a clear product vision and roadmap for portal development initiatives aligned with business goals.
• Lead the development and continuous improvement of our insurance customer and distributor-facing web portals, while acting as a liaison between business stakeholders and development teams to translate business needs into actionable requirements and user stories.
• Prioritize and manage the product backlog, ensuring stories are well-defined, estimated, and ready for development.
• Oversee user acceptance testing (UAT) to validate new functionality and ensure alignment with business objectives.
• Monitor key product KPIs to track performance, identify opportunities, and inform future enhancements.
• Collaborate cross-functionally with technology, UX design, operations, and marketing teams to define innovative, user-centered solutions.
• Proactively identify and mitigate risks while keeping initiatives on track and within scope, while communicating progress, priorities, and results to leadership and stakeholders.

Skills & Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• 5+ years of experience in the insurance industry with a deep understanding of the end-to-end insurance product lifecycle, including operational, regulatory, and customer experience aspects of each stage
• Strong understanding of Agile delivery, including sprint planning, backlog refinement, and release management; Product Owner experience preferred
• Familiarity with digital identity management, including SSO, MFA, and account provisioning preferred
• Demonstrated analytical and problem-solving skills, using data to inform decisions and optimize experiences
• Excellent communication and collaboration skills, both written and verbal
• Organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
• Demonstrated ability to lead without authority, influence decisions, and drive alignment across teams.

The base salary range for this role is $85,000 — $100,000 USD